Job Description
Job Description
Salary :
INODE is a leading information technology (IT) professional services Women Owned Small Business (WOSB) specializing in IT infrastructure, systems engineering, business intelligence, and data science services for federal, state and local organizations. We are seeking for an experienced systems administrator with a strong skillset in MS Office 365 and desktop support maintenance to join our team as a Client System Administrator I to support the USAF on an IT Support Services contract. A Client System Administrator I will provide first-level technical support to end-users in both hardware and software applications. This is a salaried position, full-time, onsite at the Maxwell Air Force Base Gunter Annex.
Job Requirements :
- Must be a US Citizen
- Must have an active US DoD Secret or higher clearance
- Active IAT Level II or higher certification
- Available to work onsite Monday-Friday varying hours
- Assist in the setup, configuration, and maintenance of client systems, including desktops, laptops, and mobile devices.
- Perform basic troubleshooting, software installations, and updates to ensure optimal performance and user productivity
- Assist in user training and education on system usage, best practices, and security protocols to enhance user competence and system security
- Diagnosing and resolving system issues, providing technical support to users, and ensuring minimal downtime
- Working directly with clients to understand their needs, address their concerns, and provide solutions.
- Continuously seek opportunities to optimize system performance and reliability
- Ability to identify and resolve problems quickly and efficiently
- Ability to work in a team and with a team without conflict
Education and Experience :
High School Diploma or GED2+ years of experience in an IT related field3+ years of experience in IT help desk or desktop support rolesMicrosoft 365 Certified : Fundamentals Certification RequiredActive CompTIA Security+ CE or equivalent certification requiredGood understanding of hardware, software, operating systems, networking, and security principles necessaryExperience with Active Directory and basic networking administration necessaryHigh attention to detailSuperb documentation skillsSuperb communication skillsSelf-motivated to continuously grow skillset and stay at the forefront of technology evolutionDoD experience preferredAt INODE, we know that employees who are valued, involved, and both encouraged and supported to grow are what drives our success. As such, we offer a comprehensive benefits package including :
Monthly Office Support StipendTraining and Tuition Plan401K Safe Harbor IRA with 3% Employer Contribution and Profit-Sharing OptionsComplimentary Financial AdvisementHealthcare - Medical, Dental, VisionLife and AD&D InsuranceShort and Long-Term Disability InsuranceBenefits Advocate Access11 Paid Holidays per YearVacation LeaveSick LeaveMilitary, Bereavement, and Parental LeaveFitness Membership SponsorshipIdentity Theft and Legal Protection ServicesEmployee Referral ProgramCash Bonus Incentives for Business GrowthFinal base salary compensation will be determined based on factors such as geographic location, skills, education, certifications and / or experience. Hiring at the maximum range would not be typical in order to allow for future & continued compensation growth.++Securing Your Data
Beware of fraudulent job offers using INODEs name. INODE will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from inodeink.com or jobs @inodeink.com. Communication my come via text message from one of our recruiters at times. We will never ask for personal info or payment via text message. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr @inodeink.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.