Senior Product Manager, Hardware

Overview

Senior Product Manager, Hardware at Axon.

This role focuses on defining and delivering next-generation smart devices that seamlessly combine hardware, firmware, and connectivity to create powerful, end-to-end solutions for customers and communities around the world.

Location

This role is based out of our Boston, MA Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation.

Reports to

Director of Product Management

Direct Reports

None

Responsibilities

Partner with customers and internal teams to understand market needs and prioritize solutions that improve outcomes.

Work closely with Hardware and Software Engineering, Operations, Quality, Marketing, Sales, and Customer Support to define and deliver product improvements and new hardware products.

Translate customer insights and technical requirements into clear product specifications and guidance for engineering.

Collaborate with engineering and program management to balance scope, functionality, performance, cost, and time-to-market.

Gather and analyze quantitative and qualitative data from product performance, market research, and end users.

Make data-driven product decisions while using sound intuition when data is limited.

Problem-solve within real constraints and challenge assumptions where constraints may not truly exist.

Define and track key performance metrics for your product, and drive continuous improvement.

Contribute to product quality and reliability improvements, reducing return rates and enhancing customer satisfaction.

Operate with autonomy while reducing ambiguity for your team and peers.

What You Bring

5+ years of experience as a Product Manager working on hardware and integrated hardware / software devices.

Proven track record of delivering successful products that achieve business and customer outcomes.

Experience working with product requirements, design, user research, and validation testing.

Familiarity with quality, validation, and reliability processes for hardware products.

Creative problem-solving skills, with the ability to simplify complex user interactions.

Excellent written, verbal, and presentation skills; able to adapt communication for technical and non-technical audiences.

Strong organizational skills with the ability to manage incoming requests while delivering on roadmap commitments.

Proactive, self-directed, and comfortable working through ambiguity in fast-paced environments.

Willingness to travel domestically and internationally as needed (up to ~15%).

Benefits

Competitive salary and 401k with employer match

Discretionary paid time off

Paid parental leave for all

Medical, Dental, Vision plans

Fitness Programs

Emotional & Mental Wellness support

Learning & Development programs

And yes, we have snacks in our offices

Notes

The Pay : Axon is a total compensation company. The starting base pay for this role is between USD 131,250 and USD 210,000, depending on geographic market and other factors. Our benefits offer an array of options to help support you physically, financially and emotionally. To see more details on our benefits offerings please visit www.axon.com / careers / benefits.

Don’t meet every single requirement? That’s okay. We Encourage you to apply if you’re excited about this role and our mission. We are committed to building diverse teams that reflect the communities we serve.

Important Notes : The above job description is not exhaustive and may be updated. Some roles may require legal eligibility to work in a firearms environment. Axon is an equal opportunity employer committed to diversity and inclusion. If you require accommodation during the application process, please email recruitingops@axon.com.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Product Management

Industries : Software Development

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