Tech Specialist 2

Overview

Your Future at M.C. Dean

We're seeking people driven to excellence and inspired to have a meaningful impact powering, automating, integrating, and securing the world's most critical infrastructure and facilities. This translates into fulfilling opportunities for employees driven to excel in a meaningful career. As an employee at M.C. Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Together, we transform the way complex, large-scale systems are designed, delivered, and sustained-enhancing client outcomes, improving lives, and changing the world for the better.

The Technology Specialist 2 independently develops and implements configurations, automation tools, and scripts for IT and OT systems. This role is responsible for managing a wide range of system components across multiple interconnected systems, ensuring proper functionality, performance, and security. The Technology Specialist 2 provides technical execution of required preventative and corrective maintenance systems. Position requires Alerton BMS experience. Position requires reporting to site every day.

Responsibilities

The Tech Specialist 2 will demonstrate the following capabilities :

• Analyze system performance and recommend improvements
• Provide support to the system administration and engineering team
• Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems
• Communicate with customers, manufacturers, vendors and system administrators
• Train system users and other system support personnel
• Analyze and modify preventive maintenance checklists for system changes
• Troubleshoot system performance issues and implement corrective actions
• Organize and prepare detailed documentation of system performance, including service request records and analysis
• Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
• Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems
• Provide on site system support post deployment
• Read and interpret engineering drawings
• Understand SOP and SOW documentation
• Ensure test lab equipment is maintained
• Interface with engineering team to ensure design efficiency
• Interface with internal and external customers demonstrating excellent oral and written communication skills
• Conduct research and development of entire systems and analyze all interoperability and constructability scenarios
• Read blue prints, schematics and statements of work (SOW).
• Coordinate with field personnel and / or engineering team to discuss any potential installation issues
• Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site
• Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems).
• Perform all duties with minimal direct supervision
• Independently develops, improves, and implements automation tools, configurations, and scripts for IT and OT systems.
• Leads planning and execution of system implementation, maintenance, and reconfiguration efforts.
• Troubleshoots and resolves moderately complex functional, performance, and security issues.
• Manages own tasks based on the area of responsibilities and supervises others as needed.
• Develops and executes testing and commissioning procedures, including subsystem and system-level testing.
• Creates detailed system and subsystem-level configuration specifications and procedures.
• Participates in technical demonstrations and contributes to technical proposal writing.
• Supports risk management activities to mitigate potential impacts on system performance and security.

Qualifications

Clearance / Citizen Type : Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship.

Position / Candidate Requirements

What we offer :

We offer an excellent benefits package including :

Abilities :

Pay Range

USD $86,720.00 - USD $130,080.00 / Yr.