Community Associate Superviosr

The Community Associate Shift Supervisors will provide and oversee on-site trauma-informed social service delivery at city sanctuary hotels throughout New York City. Working cooperatively with hotel operations and security staff, shift supervisors will welcome and engage migrant and asylum-seeking single adults, families with children or adult families (without children). Supervisors will manage daily social service operations and provide in the ground support and supervision for community associates who are responsible for completing culturally sensitive assessments and making referrals.

Compensation & Benefits :

Estimated Starting Salary Range for Community Associate Shift Supervisor : $31.25 / hour

Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.

Community Associate Shift Supervisor Responsibilities Include :

Overseeing social services operations and seamless transitions from one shift to the next

Supervising and supporting community associates, including reviewing complete assessments

Ensuring that community associates staff provide culturally sensitive, trauma-informed services

Ensuring appropriate staff coverage and monitoring attendance

Intervening in crises and counseling clients as needed

Planning and troubleshooting with operations and security staff

Coordinating interpretation and translation services

Troubleshooting with NYC Department of Education (DOE)

Coordinating interpretation and translation services

Troubleshooting with the Mayors' Office of Immigration Affairs (MOIA)

Providing coverage for community associate staff as needed

Meeting with operations and security staff for planning and site management

Managing and documenting incidents

Managing and updating rosters and attendance

Performs other job-related duties as assigned

Community Associate Shift Supervisor Experience, Education, Skills, Abilities requested :

Bachelors' degree or two years of relevant social services experience with people who are vulnerable and have experiences significant trauma. Preferred : Master's degree on social work or other human services field + two years of relevant experience working with people who enter the U / S. seeking asylum.

Strong understanding of trauma and how it manifests, as well as experience delivering trauma informed culturally sensitive services

Excellent verbal and written communication skills

Ability to learn quickly and problem-solve under pressure and within prescribes timelines

Strong organizational leadership skills

Ability to work independently and manage team

Working knowledge of immigration laws and procedures

Strong understanding of child development, child welfare, and education requirements

Fluent in English and Spanish (Written and spoken) preferred

2+ years experience supervising social services staff in the delivery of culturally sensitive, trauma-informed services, desired

Solid understanding of immigration laws, regulations, procedures, and benefits / entitlements

Experience working on-site in a congregate housing setting

Experience working on-site in a congregate housing setting

Experience working with the NYC Department of Education and Administrations for Children's Services' child welfare systems

Past applicable job experience may include, but is not limited to : Community Engagement Supervisor, Shift Coordinator, or Community Operations Shift Lead.

Must pass pre-employment qualifications of Cherokee Federal

Company Information :

Cherokee Nation Management & Consulting (CNMC) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNMC , visit cherokee-federal.com.

#CherokeeFederal

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Similar searchable job titles

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Shift Coordinator - Community Relations

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Keywords

Community engagement

Shift management

Team leadership

Customer service

Operational oversight

Legal Disclaimer : All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law.

Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.

Please Note : This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.