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Retail Ops, Analyst I Billing
Retail Ops, Analyst I BillingENGIE North America Inc. • Houston, TX, United States
Retail Ops, Analyst I Billing

Retail Ops, Analyst I Billing

ENGIE North America Inc. • Houston, TX, United States
11 hours ago
Job type
  • Full-time
Job description

Job Description

Retail Ops, Analyst I Billing

Posting Start Date : 11 / 7 / 25

Requisition ID : 55970

Apply now

Informations generales

HOUSTON, United States, 77056

ENGIE North America Inc.

Junior (experience < 3 years)

Business Development / Sales / Marketing

Permanent

Full - Time

What You Can Expect

As a Retail Operations Analyst I, you will play a key role in ensuring the accuracy of our billing processes while gaining in-depth knowledge of the products we offer. You'll have the opportunity to troubleshoot and resolve customer concerns, contributing directly to the success of our operations. In this role, you'll collaborate with both independent and cross-functional teams on critical billing functions and work closely with third-party vendors to deliver exceptional customer service to our internal and external clients. This position is based in Houston, TX, and reports directly to the Manager of Retail Operations.

  • Ensure accurate and timely billing for Retail C&I customers and resolve billing disputes
  • Collaborate on projects to improve billing, customer experience, and reporting processes
  • Implement and maintain quality control measures for outgoing invoices
  • Support cross-functional teams and maintain compliance with regulatory standards

What You'll Bring

  • You hold a Bachelor's degree in Business, Finance, Accounting or related field, or four (4)years directly relevant experience in lieu of degree
  • This is an entry-level position where prior experience is not required, but you will be expected to develop analytical skills in a business environment. Exposure to sales or customer service settings could be advantageous
  • You have direct exposure to billing and operations across multiple markets
  • You possess strong knowledge of retail energy operations and regulatory standards
  • You have knowledge with SQL, macros, and MS Access, along with advanced proficiency in MS Office Suite
  • You are an excellent communicator with keen attention to detail
  • You are reliable, ethical, and capable of working independently or as part of a team
  • Additional Details

  • This role is eligible for our hybrid work policy consisting of a minimum three (3) days in the office at the Houston, TX office
  • Must be willing and able to comply with all ENGIE ethics and safety policies
  • Compensation

    Salary Range : $49,200 - $75,325USD annually

    This represents the average expected pay range for a qualified candidate.

    Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

    ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.

    In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

    Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location

    At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match. But that's not all - we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

    Why ENGIE?

    ENGIE North America isn't just participating in the Zero-Carbon Transition, we're leading it! Join us as we develop energy that is renewable, efficient, and accessible to everyone.

    At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion. We do so for the benefit of our employees, customers, products and services, and community. ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

    We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

    If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

    We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

    The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.

    Business Unit :

    Supply & Energy Management

    Division : BP B2B US

    Legal Entity :

    ENGIE North America Inc.

    Professional Experience :

    Junior (experience < 3 years)

    Education Level : Bachelor's Degree

    Company Name : ENGIE North America

    Nos valeurs

    L'inclusion et la diversite sont au cur de notre politique de ressources humaines. Nous assurons l'egalite des chances entre tous les candidats et sommes engages a creer l'environnement de travail le plus accessible possible.

    Information at a Glance

    Apply now

    Le groupe ENGIE

    A propos d'ENGIE

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    Billing Analyst • Houston, TX, United States

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