Product Manager
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Key Responsibilities :
- Product Strategy & Roadmapping : Develop, define, and communicate a clear product vision and strategy, ensuring alignment with business objectives and customer needs. Construct and maintain a detailed product roadmap outlining key milestones, deliverables, and timelines, and regularly update stakeholders on progress. Conduct thorough market research and competitive analysis to identify trends, gaps, and opportunities for innovation and differentiation in the inventory management space.
- Cross-Functional Collaboration : Act as the primary liaison and product champion between product management and other departments, including sales, marketing, engineering, commercialization, customer success, and implementation teams, to ensure alignment and clear communication of product goals. Develop and maintain strong relationships with stakeholders, gathering input and feedback to inform product decisions and ensure stakeholder buy-in. Coordinate with marketing and sales teams to develop go-to-market strategies, including product positioning, messaging, and launch plans.
- Agile Process Management : Actively participate in agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and backlog refinement to optimize team performance and product delivery. Collaborate with TPOS and engineering teams to define technical requirements, ensuring they align with the product vision and user needs. Track and report on product development metrics, such as velocity, defect rates, and delivery timelines, to drive continuous improvement in agile practices. Manage product development from concept through launch, ensuring that all stage gate criteria are met to advance the product through each phase of development.
- User Story Development : Craft detailed user stories, acceptance criteria, and use cases that clearly articulate the desired outcomes and value of product features and enhancements. Prioritize the product backlog based on business value, customer impact, and resource availability, ensuring the most critical features are delivered in a timely manner. Conduct user testing and gather feedback to refine and iterate on product features, enhancing user satisfaction and engagement. Collaborate with engineering and design teams to ensure scalable and flexible architecture that supports future growth and innovation.
- Customer Engagement & Success : Engage directly with customers to understand their needs, pain points, and feedback, using these insights to drive product improvements and innovation. Collaborate with customer success and implementation teams to ensure a smooth onboarding process and high levels of customer satisfaction and retention. Monitor product performance post-launch, analyzing usage data and customer feedback to identify areas for further enhancement and optimization.
- Financial Collaboration : Work closely with finance teams to build and iterate on pro-formas and business cases, ensuring the financial viability of product initiatives. Analyze financial data and forecasts to support strategic decision-making and prioritize product investments. Regularly review financial performance against projections, making necessary adjustments to business cases to reflect changing market conditions and business priorities.
Qualifications : Experience directly in product management, in the pharmacy or healthcare space with specific experience in inventory management solutions