Admissions Outreach Specialist

Job Description

Job Description

Admissions Outreach Specialist

POSITION SUMMARY :

The Admissions Outreach Specialist will be part of a team continuing an outreach process that provides people with critical access to substance use treatment. This position serves as an important bridge between the community, acute care settings (emergency rooms, psychiatric units) and substance use treatment services. Hours of work are flexible to meet program needs with some evenings and weekends. Using skills in trauma informed care and motivational interviewing the Outreach Specialist is responsible for engaging with patients experiencing complex psychosocial issues who are high utilizers of other medical services.

ESSENTIAL JOB DUTIES :

• Respond to requests for outreach to individuals in hospitals, other agencies, and in the community.
• Meet with patients in emergency rooms, psychiatric hospitals and other community settings to evaluate for substance use treatment, including withdrawal management, residential, and outpatient services at Fora (and in some circumstances, elsewhere).
• Perform brief screening or assessments when appropriate. When needed, conduct full ASAM assessment if required for access to critical services.
• Ensure that patients get timely access to appropriate services by promoting and modeling advocacy skills.
• Help coordinate patient transportation and accompaniment as needed.
• Coordinate with community alcohol and drug treatment providers, including withdrawal management, residential, outpatient, peers etc.
• Develop health care plans and goals based on identified needs in collaboration with medical and other staff.
• Demonstrate a person-centered approach in working with patients by respecting their self-determination and autonomy and exploring their ambivalence by utilizing motivational interviewing principles.
• Facilitate communication and positive relationships building between patients and medical providers.
• Actively work to reduce social, cultural, racial, linguistic and educational barriers in order to develop a culturally competent and creative action plan with patients.
• Actively participate as a member of a health care team by providing input and developing creative strategies to address health and psychosocial issues. Consult with clinical supervisor in complex cases exceeding area of expertise.
• Strongly adhere to trauma informed care principles and educate providers on this model as appropriate.
• Participate in agency and care team meetings to coordinate outreach activities as needed.
• Provide ongoing education and information about Fora Health services and admissions criteria, including how to access services, eligibility and admission criteria.
• Participate in community education events and presentations relating to Fora services and access to care.
• Continue existing community partnerships and actively engage in developing new ones.
• Coordinate same day and scheduled referrals as primary contact for accessing withdrawal management services at Fora; including screening patients for eligibility, working directly with referents and communicating with medical staff in real time.

Professional and Ethical Responsibilities

ADDITIONAL JOB RESPONSIBILITIES

SUPERVISORY FUNCTIONS

QUALIFICATIONS

EDUCATION AND EXPERIENCE REQUIRED

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

OTHER REQUIREMENTS

WORKING CONDITIONS

INTERNAL CANDIDATES : click here to apply via the employee intranet site

ABOUT FORA HEALTH

Looking for a meaningful career? At Fora Health, we employ a team of passionate, diverse and caring people who are committed to carrying out our mission to provide treatment, care and advocacy for all who are affected by substance use disorder. We are seeking dedicated individuals to join our experienced team of professionals in the fight to overcome the stigma of addiction and mental health. Come join one of Oregon’s largest and most reputable providers of substance use disorder and co-occurring mental health treatment for adults!

Fora Health is committed to providing a wide range of accessible, coordinated, and well-integrated services that benefit the community and support our clients to recover and to maintain recovery from addiction. To maintain an organizational culture which supports Fora's mission, each employee will, at a minimum :

BENEFITS

Employees may be eligible for education grants :

Fora Health is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Fora Health encourages applications from those who are in recovery. Please note that we require individuals in recovery to certify that they have at least six months of sobriety for non-patient facing positions or two years of continuous sobriety for patient-facing positions upon hire.

Fora Health is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Fora Health conducts a background check for all positions upon offer of employment. Government regulations, contractual requirements, or the duties of certain jobs may require us to take appropriate action to address prior criminal convictions.

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