Overview of the Lead, Visual role
You will provide daily support to the management team by performing opening and closing routines, providing supervision to ensure the store is meeting financial goals and associates are providing World-Class service to our guests. You will perform operational functions in the assigned area of accountability for Sales to ensure the store meets company expectations.
Responsibilities
- Effectively perform operational functions : open and close the store, register functions and back office procedures
- Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manager-on-duty shifts
- Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
- Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals
- Provide training and coaching expertise to associates in selling, product knowledge, clienteling and in-home services
- Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
Criteria
Effective communication, organization and leadership skillsProven ability to motivate and influence others through personal actions and examplesAbility to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday1-3 years retail sales experience with shift supervision experience preferred1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)Physical Requirements
Must be able to be mobile on the sales floor for extended periods of timeMust be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniquesFull time associates are expected to have open availability to meet the needs of the businessPart-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).Benefits
Depending on your position and your location, here are a few highlights of what you might be eligible for :
A generous discount on all Williams-Sonoma, Inc. brandsA 401(k) plan and other investment opportunitiesA wellness program that supports your physical, financial and emotional healthPaid vacations and holidays (full-time)Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)Your Journey in Continued Learning
Individual development plans and career pathing conversationsAnnual performance appraisalsCross-brand and cross-functional career opportunitiesOnline learning opportunities through brand specific resources and WSI UniversityLeadership development opportunitiesWSI will not now or in the future commence an immigration case or sponsor an individual for this position (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
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