LEAD TEAM MEMBER PT - pOpshelf

Popshelf Store Lead Team Member

Popshelfs seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. Popshelf stores offer a trendy and rotating selection of seasonal, houseware, home dcor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items.

Responsibilities

LEAD TEAM MEMBER GENERAL SUMMARY :

The Lead Team Member helps maintain a clean, well-organized store and helps create a customer first store culture through exceptional store standards. The duties of the Lead Team Member include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Team Leader to maximize store profitability and customer satisfaction while protecting company assets. Lead Team Members perform the duties of a Team Member and act in a lead capacity in the absence of the Store Team Leader or Assistant Team Leader.

DUTIES AND ESSENTIAL JOB FUNCTIONS :

• Provides superior customer service to exceed the customers expectations
• Model product knowledge and selling techniques to enhance the customer experience
• Maintain a safe, clean, and well-organized store environment that delights our customers and employees.
• Assists in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at Popshelf?.
• With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales.
• Completes daily and weekly cleaning responsibilities to provide a superior customer shopping experience.
• Ensure store condense and reset standards are maintained consistently each day to provide a clutter-free customer shopping experience.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications
• Operate cash register and scanner to itemize and total customers purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Assist customers in self-checkout process at multiple register terminals simultaneously.
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
• Open and close the store under specific direction of the Store Team Leader and Assistant Team Leader in the Store Team Leaders absence.
• Additional duties that may be necessary in the absence of the Store Team Leader or Assistant Team Leader

Qualifications

KNOWLEDGE AND SKILLS :

WORK EXPERIENCE AND / OR EDUCATION :

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS :

Popshelf is an equal opportunity employer