Job Description
The Director of North American Operations is responsible for the warehousing, distribution, investigation, and repair of product in the region. The Director of North American Operations acts as the logistical business partner for the commercial organizations and is based in our Portsmouth, NH, facility. The role is crucial to company's future success and involves a broad range of responsibilities.
This is an exempt, full-time position located in our Portsmouth, NH facility and reporting to the Senior Director, Global Operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Management of North American Warehouses currently located in the USA and Canada
- Management of all transportation in the region in alignment with global Transportation strategy
- Budget ownership and supplier management
- Lead continuous improvement and other projects
- Support the implementation of required IT infrastructure
- Represent the Supply Chain in our partnership with the North American Business Teams
- Ensure strong global operational alignment and collaboration with other regions
- Solidify the organization, its people, processes, and systems to sustain future growth
- Ensure necessary and relevant KPI’s are in place to promote an efficient operation
- Set and manage performance targets for direct reports
- Ensure activities comply with the applicable Novocure Quality System requirements
- People and team development
- Other tasks as assigned
QUALIFICATIONS / KNOWLEDGE :
Bachelor’s Degree in business, engineering, or equivalent7-10 years working in Operations or equivalent7-10 Managerial experienceExperience in Medical Device or Pharma is a plusExperience in a strong growth environment is a plusService OrientedHighly organized and flexibleExcellent oral and written communication skillsWorking knowledge of operations policies, processes, and procedures as a user and authorGood understanding of the KPI’s and best practices within an operations organizationAbility to multitask and meet challenging deadlinesMust be self-directed and able to complete projects with limited supervisionSolid working knowledge of Microsoft Office (word, excel, PowerPoint) and OutlookVery good understanding of ERP systems (SAP would be a plus)