Channel Success Manager NORAM + LATAM

Who are we?

Hi! 👋 We are Ravelin! We're a fraud detection company using advanced machine learning and network analysis technology to solve big problems. Our goal is to make online transactions safer and help our clients feel confident serving their customers.

And we have fun in the meantime! We are a friendly bunch and pride ourselves in having a strong culture and adhering to our values of resourcefulness, ambition, thoughtfulness and integrity. We really value work/life balance and we embrace a flat hierarchy structure company-wide. Join us and you’ll learn fast about cutting-edge tech and work with some of the brightest and nicest people around - check out our Glassdoor reviews.

If this sounds like your cup of tea, we would love to hear from you! For more information check out our blog to see if you would like to help us prevent crime and protect the world's biggest online businesses.

The Role

Ravelin is looking for a high-performing individual to help us accelerate our customer acquisition and revenue growth targets via our channel partners. You will be responsible for spearheading our efforts within the region to maximise revenue and growth via our partners.

Responsibilities

• Partner Relationship Management: Building and maintaining strong relationships with channel partners, including resellers, distributors, and integrators.
• Sales Management: Lead sales calls and product demonstrations of the Ravelin suite on behalf of channel partners
• Channel Strategy Development and Execution: Identify, engage and qualify net new opportunities within channel partners within the Ravelin ICP framework. Execute on commercialisation, pricing and negotiation via channel partners.
• Partner Enablement: Providing partners with the necessary resources, training, and support to effectively sell the company's products or services.
• Performance Monitoring and Reporting: Tracking channel performance in region, identifying areas for improvement, and reporting on key performance indicators (KPIs).
• Target Setting and Management: Build, maintain and report on a pipeline growth to achieve/exceed quarterly and annual target
• Promotional Activities: Plan and lead regional initiatives within NORAM + LATAM, being the face of the Ravelin solutions with our partners. Including Roundtables and conferences.
• Collaboration: Work with internal teams including product, integrations, marketing, client ops and leadership, to ensure alignment, support and capacity constraints are fully considered.

Requirements

• Proven experience in channel sales or partner management.
• Ability to demonstrate success through winning deals and a structured approach to pipeline growth
• Understanding of the complexities and ability to navigate a solution-focused sell to large organisations
• Ability to demonstrate a complex solution through a guided sales demo, with a focus on prospect engagement
• Strong communication and interpersonal skills.
• Excellent relationship-building and management skills.
• Ability to develop and execute channel strategies.
• Strong analytical and problem-solving skills.
• Proficiency in using Salesforce.
• Ability to work independently and as part of a team.
• Strong organisational and time-management skills.
• Ability to adapt to changing market conditions and customer needs.
• Spanish language skills are a nice to have
• Understanding of Payment Fraud (preferred but not required)

Benefits

• Flexible Working Hours & Remote-First Environment — Work when and where you’re most productive, with flexibility and support.
• Comprehensive BUPA Health Insurance — Stay covered with top-tier medical care for your peace of mind.
• £1,000 Annual Wellness and Learning Budget — Prioritise your health, well-being and learning needs with funds for fitness, mental health, and more.
• Monthly Wellbeing and Learning Day — Take every last Friday of the month off to recharge or learn something new, up to you.
• 25 Days Holiday + Bank Holidays + 1 Extra Cultural Day — Enjoy generous time off to rest, travel, or celebrate what matters to you.
• Mental Health Support via Spill — Access professional mental health services when you need them.
• Aviva Pension Scheme — Plan for the future with our pension program.
• Ravelin Gives Back — Join monthly charitable donations and volunteer opportunities to make a positive impact.
• Fortnightly Randomised Team Lunches — Connect with teammates from across the company over in person or remote lunches every other week on us!
• Cycle-to-Work Scheme — Save on commuting costs while staying active.
• BorrowMyDoggy Access — Love dogs? Spend time with a furry friend through this unique perk.
• Weekly Board Game Nights & Social Budget — Unwind with weekly board games or plan your own socials, supported by a company budget.

Job offers may be withdrawn if candidates do not meet our pre-employment checks: unspent criminal convictions, employment verification, and right to work.