Security Supervisor PT (LACC)

Los Angeles Convention Center Security Supervisor

Legends and ASM Global combine unmatched expertise with a global reach, offering end-to-end solutions in sports, entertainment, and live events. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! The Los Angeles Convention Center is a leading venue for conventions, trade shows, and exhibitions in the heart of vibrant downtown LA.

Summary

The Security Supervisor provides oversight and supervision to security personnel and shift leads, and is responsible for implementing, maintaining, and updating security policies, programs, and procedures designed to protect the physical assets of Los Angeles Convention Center (LACC), and to provide a safe and secure environment for all LACC clients, guests, team members, vendors, and contractors.

Essential Duties and Responsibilities

Respond to all security needs and calls for services; works with other Security team members and local law enforcement, as necessary. Train, counsel, discipline, evaluate, and supervise Security personnel in accordance with the ASM Global Security Department's philosophy and policies. Manage the hours of all Security Officers and Supervisors in the department, including 24-hour Security staff and event Security staff. Proactively enforce LACC policies and procedures, ensuring timely response and follow up to violations and complaints from guests, clients, and employees. Follow all rules and regulations as outlined in the policies and procedures manual and ensure compliance by Security personnel. Collaborate with Guest Services staff in managing large crowds under constantly changing event environments. Assure property is secure and that no damage occurs due to visitor negligence or vandalism. Operate and monitor security systems such as CCTV, Fire Control, radio communications equipment, elevators, and lighting controls. Develop and maintain an effective employee and visitor photo ID and credential program. Works closely with senior leaders to update policies and procedures, along with the Emergency Evacuation Plan. Other duties as assigned by management.

Qualifications

A minimum of three (3) years of security related work experience : ASM Global / AEG Security experience may be factored 2 : 1. Valid CA State BSIS Guard Card (Bureau of Security & Investigative Services). Excellent written and verbal communication skills, as well as effective interpersonal skills. Knowledge of human behavior, including crowd management principles, and the ability to implement effective crowd control techniques as necessary. Must be able to provide training and direction to new hires in the department. Must be able to create, explain, and maintain an employee roster / schedule. Required variable work schedule such as late hours, early mornings, extended hours, holidays, and weekends. Must have reliable transportation. Must be able to represent ASM Global and LACC in an exemplary manner. A minimum education level of : High School Diploma or its equivalency. Preferred qualifications include two (2) years' experience as a supervisor in a sports venue, entertainment, and / or convention center facility. Prior law enforcement experience, PC 832, and / or military experience (active / reserve / veteran). Prior experience interviewing and screening candidates for open positions within the department. Knowledge of scheduling software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and / or move up to 50 pounds and occasionally lift and / or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.