Policyholder Services Representative
VirtualVocationsFremont, California, United States- Full-time
A company is looking for a Policyholder Services Representative I (Remote).
Key Responsibilities
Provide exceptional customer service in a phone support role
Empathetically assist policyholders and / or their representatives with individualized policy inquiries
Complete document processing and update customer information accurately
Required Qualifications, Training, and Education
High School education / GED required with at least one year of customer service experience
Proficient computer skills and experience in Microsoft Office products
Insurance or medical background preferred
Understanding of medical terminology and health insurance is a plus
Ability to work independently and as part of a team
Create a job alert for this search
Service Representative • Fremont, California, United States