Leasing Specialist

Leasing Specialist

Location: Los Angeles

Salary: $24.04 per hour, non exempt

Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California's most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans' services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We're seeking inspired, talented people who want to be part of a team effecting profound change and who have fun doing it.

Department Summary

The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS), along with other governmental partners, managed-care organizations, and foundations. The goal of the FHSP is to secure quality affordable housing for extremely vulnerable Angelenos. Brilliant Corners, the central coordinating community-based partner for FHSP, works to secure a broad range of housing options, including individual apartments, blocks of units, and entire buildings. Brilliant Corners identifies and secures units Countywide, provides move-in assistance and rental subsidy disbursements, coordinates with case managers, and assists with neighborhood relations.

Position Summary

The Leasing Specialist is a position within the FHSP Housing Acquisitions team that will lead efforts to support utilization of vacant units within the FHSP unit portfolio and lease up available vacant units to prospective tenants, including FHSP program participants. The Leasing Specialist will be responsible for coordinating unit showings with property providers, prospective tenants and their assigned case manager. They will conduct in-person unit viewings and/or open houses, highlighting the features and benefits of the unit, building and neighborhood in a manner that aligns with Brilliant Corners' mission and with prospective tenants' needs and preferences. The leasing Specialists will also ensure involved stakeholders are meeting expectations and following guidelines in a timely manner. This position requires exceptional communication and customer service skills that supports the lease-up process and promotes utilization of unit portfolio.

Position Responsibilities

Coordinate and conduct in-person unit viewings and open houses that supports the high utilization of the FHSP vacant unit portfolio, including scattered-site and project-based units

Collect updated housing preference data for program participant housing preferences

Learn and maintain knowledge of the dynamic and growing housing portfolio

Leverage housing portfolio knowledge to educate prospective tenants on amenities and other important unit features during showings

Develop, adapt, and implement marketing strategies to persuade prospective tenants and improve successful utilization of unit portfolio

Participate in and be a thought partner for ongoing initiatives for the FHSP Housing Department to maximize utilization of unit portfolio

Liaise between prospective tenants and property providers.

Follow up with property providers and assist with expediting the screening process, if needed

Maintain thorough and accurate progress notes, files, and correspondences while maintaining the confidentiality of program participants, staff, and organizational information at all times.

Update data systems with appropriate participant information.

Attend all agency staff meetings and trainings, as well as department meetings and case conferences.

Other duties as assigned.