Contract Logistics Clerical Specialist

Contract Logistic Specialist - Clerical

In this role, you will manage end-to-end warehousing operations for our clients. By doing so with precision, you will contribute not only to the success of your team but also to the daily operations and the overall success of the warehouse and distribution centers. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.

The Contract Logistic Specialist - Clerical is the primary contact for any customer. The role is responsible for intercepting faxed orders, keying orders into the system, conducting follow-up phone calls to requestors. The role is also responsible for all communication between the various departments within the company and its customers and, therefore, must exercise the highest quality of phone / email etiquette. This position requires a high degree of quantifiable and qualifiable results regarding accurate, complete, and timely responses to internal and external Distribution Center reporting. Located in Lewisville, TX.

How you create impact :

• Processes orders for material or merchandise received by mail, fax, e-mail, EDI, or telephone from customer or company employee.
• Compiles, sorts, and verifies accuracy of data to be entered.
• Examines records such as bills, computer printouts, bills of lading, and related documents and correspondence and informs customer of unit prices, shipping dates, anticipated delays, and any additional information needed by customer using mail, e-mail, or telephone.
• Enters order into automated system and computes total cost for customer. Records or files copy of orders received as requested.
• Confers with warehouse or common carrier personnel to expedite or trace missing or delayed shipments.
• Compiles statistics and prepares various reports for management.
• Investigaes overdue and damaged shipments or shortages in shipments for customers and / or common carriers.
• Analyzes complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation, updating customers on a timely basis.
• Provides back up support for all accounts other than primary.
• Other duties as assigned.

What we would like you to bring :

What's in it for you : There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical / dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment.

Kuehne+Nagel is committed to Equal Employment Opportunity ("EEO") and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation.

Qui sommes-nous? Logistics shapes our daily lives from the goods we consume to the health care we need. At Kuehne+Nagel, your daily life goes beyond logistics; it accompanies both small and big moments of everyone around the world. As a global leader with a strong structure and a future-oriented vision, we offer a safe and stable environment where your career can have a real impact. Whether we help deliver vital medicines, develop sustainable transportation solutions, or support local associations, your career will contribute to much more than you imagine. It is recommended for recruitment agencies to refrain from submitting unsolicited profiles. Any application presented without a signed agreement will be considered our property and no fees will be paid.