Medical Office Assistant

Description

Job title : Medical Office Assistant

Location : Hickory, North Carolina - ECPC Hickory Pain Clinics

Status : Full-Time, Non-Exempt

Department : ECPC Pain Clinics - Administrative

Reports to :  Office Manager, ECPC Hickory Pain Clinics

Job Supervisory Responsibilities :  None

Job Summary :

The Medical Office Assistant is a vital role to the pain clinic. The Assistant will utilize both clinical and administrative tasks to help clinicians in the pain clinic. Daily responsibilities include taking-in patients, assisting the physician before / during / after procedures, in addition to various administrative tasks such as conducting prior authorizations and documenting medical information into the electronic medical records (EMR) system. The Assistant must be attentive to patient needs and communicate any potential issues to staff. The Medical Office Assistant identifies patients’ needs, provides safe and professional care, and communicates any needs to the provider. The Assistant will have to demonstrate professionalism and tact during difficult patient situations. The Medical Office Assistant will :

Duties / Responsibilities :

• Independently perform a comprehensive patient intake by gathering the past medical

and surgical history, documenting the current presentation, pertinent medications, and

recent imaging.

compliance.

steroid injections, radiofrequency ablations, and joint injections.

to efficient patient care.

manner to prevent delays in patient treatment.

Education and Experience :

Required Skills / Abilities :

Work Environment :

ECAA is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of age, race, color, religion, sex, national origin, genetic information, disability, or other legally protected status.  This policy extends to all terms, conditions, and privileges of employment, as well as the use of the Company's facilities and participation in all activities sponsored by the Company.

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