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Group Product Manager
Group Product ManagerW.R. Berkley • Overland Park, KS, US
Group Product Manager

Group Product Manager

W.R. Berkley • Overland Park, KS, US
30+ days ago
Job type
  • Full-time
Job description

Group Product Manager

At Intrepid Direct Insurance, we are redefining the business insurance experience with a direct-to-insured model. We are seeking a Group Product Manager (GPM) to lead a small, high-impact team of Product Owners and Business Analysts focused on driving innovation, operational excellence, and customer-centric growth.

This is a hands-on leadership role, ideal for someone who enjoys shaping product strategy while staying close to execution. You'll oversee product areas including Customer Experience & Growth, Innovation & Emerging Technology, and Insurance Operations & Productivity, ensuring alignment with business goals and delivering measurable impact.

You'll thrive in this role if you...

  • Are a product leader who still loves being close to the work.
  • Are energized by the challenge of building scalable solutions that support long-term.
  • Have natural curiosity and are constantly exploring new ways to solve problems.
  • Are passionate about using technology to innovate and solve real business problems.
  • Enjoy mentoring and developing product talent.
  • Understand the nuances of insurance operations.
  • Are obsessed with delivering value to customers and measuring what matters.
  • Want to help shape the future of a modern, direct-to-insured insurance company.

Responsibilities

  • Lead and mentor a team of Product Owners and Business Analysts across three key product domains :
  • Innovation : exploration and development of new solutions that leverage data, analytics, and AI to improve business and customer outcomes.
  • Operations & Productivity : streamlining internal workflows and enhancing insurance processes across all aspects of the policy lifecycle.
  • Customer Experience & Growth : optimizing tools, workflows, and experiences that empower our team to deliver exceptional service and drive customer growth.
  • Define and drive product strategy and roadmaps in collaboration with business and engineering.
  • Partner with stakeholders across underwriting, claims, sales, marketing, operations, and engineering to align product initiatives with company goals.
  • Partner with engineering to deliver intuitive, scalable solutions that improve quoting, onboarding, servicing, and reporting.
  • Support the team in product discovery, writing clear requirements, prioritizing backlogs, and delivering high-quality solutions.
  • Foster a culture of experimentation, continuous improvement, and customer obsession.
  • Track and report on product performance, team progress, feature adoption, and key business outcomes.
  • Champion cross-functional collaboration, communication, and innovation across the organization.
  • Qualifications

  • 10+ years of product management experience, including 3+ years in a leadership role.
  • Proven success leading cross-functional product teams in a fast-paced, agile environment. Startup experience is a plus.
  • Strong understanding of insurance operations, customer experience, and / or technology driven innovation.
  • Experience working in B2C distribution models.
  • Excellent communication, stakeholder management, and critical thinking skills.
  • Comfortable balancing strategic planning with hands-on execution.
  • Familiarity with tools like Jira, Confluence, Figma, and analytics platforms (e.g., Looker, Power BI).
  • Data-driven mindset with ability to interpret and act on customer and performance insights. Experience with AI / ML, workflow automation, or CRM systems is a bonus.
  • This role is based in our Overland Park, KS office. It is a full-time, in-office role.

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