Developer I, Application

Job Purpose

Progress Rail is seeking a skilled ServiceNow developer. The developer is responsible for development of the ServiceNow platform, which supports IT service management to automate business processes. The role involves designing, configuring, developing, troubleshooting, and implementing baseline and custom applications to enhance the platform. A ServiceNow developer must also manage the platform to ensure stability and implement architectural changes when necessary.

This position will be configuring within ServiceNow ITSM and CSM platforms as well as maturing in the ITOM and ITAM platforms. They will turn business and functional requirements into system solutions while working with the customer throughout the development lifecycle. They will also perform daily administrative tasks in support of the ServiceNow product and other tools / products used by the organization.

Req ID

10420BR

Work Location Options

Alternative locations : LaGrange, IL; Overland Park, KS; Fort Worth, TX; Winston Salem, NC

City

Albertville

State

Alabama

Company Description

Progress Rail, a Caterpillar company, is an integrated rolling stock and infrastructure provider, delivering a full range of products and services to domestic and international railroad customers. Our customers enjoy one-stop shopping and comprehensive cradle-to-grave railway solutions - whether it rolls on the rail or is the rail itself. From locomotives, transit, freight cars and engines, to tracks, signals and advanced technology, we ensure customers can count on us to meet all their rail needs. Forging the bridge between ideas and success, our talented and innovative team members work together to address the challenges of the rail industry today, ensuring success for the future. As part of a vibrant, global network of business operations, each and every member of our team is important to our success. With headquarters in Albertville, Ala., more than 7,000 dedicated employees serve customers through a network of close to 150 locations around the world. For more information, visit www.progressrail.com and follow @Progress_Rail on Twitter and YouTube.

Key Job Elements

• Perform ServiceNow configuration and administration
• Workflow creation / modification
• Business Rules creation / modification
• UI policy / actions / page creation
• Form design and updates
• Create / Configure notifications
• Configure user accounts, groups, and roles
• Creation of dashboards and reports
• Create / maintain system integrations
• Create / maintain system data imports / exports
• Design ServiceNow solutions that meet the needs of the business
• Creates test scripts and cases to assist customers with solution verification
• Creates release notes for work performed
• Other duties as assigned

Education / Training

2 or 4 year College Degree

Qualifications and Experience

Benefits

Benefits eligibility varies by job position, full-time / part-time and regular / temporary status. The provisions of the plan documents control such benefits.

EEO

Equal Opportunity Employer – Race / Color / Sex / Religion / National Origin / Sexual Orientation / Gender Identity / Vets / Disabilities

Job Category

Information Technology

PRS Facility Location

Albertville, AL (PRSC Corp HQ) - 001

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