IT Business Analyst

The Department of Transportation (Caltrans), Information Technology (IT) Project Management Section, Business Analysis Unit (BAU) staff are primarily responsible for developing documentation and processing IT projects through the California Department of Technology (CDT) Project Approval Lifecycle (PAL). The BAU staff conduct business analysis with project stakeholders and IT system owners; participate in efforts to resolve any system issues; are active in the IT project life cycle including requirements analysis, alternatives analysis, market research, cost benefit analysis, and finally, assist with the development of IT system solutions.

Under the direction of the Information Technology Supervisor II (Supervisor), the employee functions as an IT business analyst for IT projects within the Caltrans IT project portfolio. This work entails a variety of complex and analytical tasks relative to business analysis, including all stages of the PAL as defined in the State Information Management Manual (SIMM). The employee will prepare requirements matrices, system specifications and recommendations related to technical solutions. The employee will analyze, review, and prepare documentation of policies, compliance and procedures as outlined in the California Project Management Framework (CA-PMF), State Administrative Manual (SAM), and SIMM.

Domains :

Business Technology Management

Information Technology Project Management

PARF 20-6-073 / JC-498957

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You will find additional information about the job in the Duty Statement .

Working Conditions

Position located at 1120 N Street, Sacramento, Sacramento County.

Multiple position may be filled from this recruitment.

Eligibility for hire may be determined by your score on the Information Technology Specialist I exam. For those who do not have current eligibility (e.g., transf er, permissive reinstatement, or voluntary demotions) and / or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans's evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee's designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

If not working remotely, the employee will work in a climate-controlled office under artificial lighting using a personal computer. The employee may be required to work for extended periods of time in a computer room that maintains an approximate temperature of 70 degrees. The employee may be required to travel. When available, a State vehicle will be provided. Possession of a valid driver's license is required when operating a State owned or leased vehicle. If the employee utilizes their own personal vehicle, they may be reimbursed for travel expenses. Some weekend or after-hours may be required. The employee must carry a cell phone and respond to calls after hours.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SPECIALIST I

Additional Documents

Position Details Job Code # :

JC-498957

Position #(s) : 900-170-1402-052

Working Title : IT Business Analyst

Classification :

INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A

$7,163.00 - $9,599.00 B

$7,864.00 - $10,537.00 C

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions : Multiple

Work Location : Sacramento County

Telework : Hybrid

Job Type : Permanent, Full Time

Department Information

Caltrans Mission : Improving lives and communities through transportation.

Caltrans Vision : A thriving and connected California.

The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success.

Department Website : www.dot.ca.gov

Director's EEO Policy :

Director's EEO Policy Statement :

Special Requirements

The SOQ serves as documentation of each applicant's ability to present information clearly and concisely in writing. Please follow the instructions below; failure to include and complete the SOQ as instructed may result in the SOQ not being considered and in disqualification from the interview. Each question must be numbered and addressed in the same order as the questions below. The SOQ must be typed, no more than two pages in length, and 12-point Arial font.

Question 1 - Describe your work on an IT project that you participated on from beginning to end. List the types of IT project deliverables and briefly describe what you did in order to complete each deliverable.

Question 2 - Name development methodologies you participated in as an IT project business analyst. Describe your specific use of industry standard tools and methodology in IT business analysis.

Possession of Minimum Qualifications will be verified prior to interview and / or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s) / diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts / degrees must provide a transcript / degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies : or . Please redact birthdates and social security numbers.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date : 12 / 1 / 2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and / or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination / Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below :

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to :

Department of Transportation

N / A

Attn : Caltrans DHR Contact

Certification Services MS-90

P O Box 168036

Sacramento , CA 95816-8036

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at :

Department of Transportation

Drop-Off Address

Caltrans DHR Contact

Classification and Hiring Unit - ECOS

1727 30th Street, MS 90

Sacramento , CA 95816

Closed on weekends and State holidays.

08 : 00 AM - 05 : 00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job :

Statement of Qualifications (SOQ) is required. Please see Special Requirements section for SOQ instructions

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate :

Experience in planning, developing, and implementing technological solutions, with at least 3 years in the last 7 years in a Business / Systems Analyst role.

At least 3 years analyzing design problems or defects, supporting the triage process, recommending appropriate course of action, and developing alternatives / resolution design issues or defects in hands-on analyst or in a lead capacity.

Writes clearly, tactfully, and effectively as demonstrated through the Statement of Qualifications.

Skilled in creating presentations, process flows, and diagrams to accompany documentation, utilizing a variety of applications.

At least 3 years experience in facilitating meetings with stakeholders and project teams.

Benefits

Click HERE to view the Benefits Summary for Civil Service Employees in the State of California.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact :

Dina Coloma

(279) 234-2328

dina.coloma@dot.ca.gov

Hiring Unit Contact :

IT Admin HR

(916) 591-2243

IT.Admin.HR@dot.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact : Caltrans EEO Office

(844) 368-3367

Ask.eeo@dot.ca.gov

California Relay Service : 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Important Application Instructions :

The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-498957), PARF# 20-6-073 and title of the position (Information Technology Specialist I) must be included on the STD. 678 form.

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE / TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE : Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.