Front Desk Supervisor Hilton Sedona Resort

EOE / AA / Disabled / Veterans

THE BEAUTIFUL HILTON SEDONA RESORT AT BELL ROCK IS SEARCHING FOR A FRONT DESK SUPERVISOR TO ASSIST IN LEADING THE FRONT OFFICE TEAM!

Located less than a mile from Bell Rock one of the most iconic rock formations and vortex sites Hilton Sedona offers expansive suites private balconies / patios and fireplaces in each guest room and a collection of signature Red Rock view accommodations. Adventure awaits from 18 holes of championship golf to off road Pink Jeep adventures and over 200 scenic hiking and biking trails. Enjoy chef-led culinary programs curated mixology offerings and a variety of energy-based therapies and workshops. Adventure Discovery and Recovery begin at Hilton Sedona Resort at Bell Rock.

The ideal candidate has flexible availability one year of Front Desk experience in a hotel and is motivated to grow in the Hospitality industry!

Here are some perks you can enjoy when joining our team :

Access to your pay when you need it through DailyPay

Career Growth and Development

The Go Hilton travel discount program

Competitive wellness benefits

Team Member Resource Group

Recognition and Rewards programs

and so much more

The Hilton Sedona is located : 90 Ridge Trail Drive Sedona Arizona 86351

Hilton has been recognized as the #1 Best Company to Work For in the U.S . by Great Place to Work and Fortune magazine . This is our fourth consecutive year of recognition on the top 100 list and we are the first hospitality company to reach the #1 ranking in the lists 21 year history! What are you waiting for Please read the information below and submit your application!

What will I be doing

As a Front Office Supervisor you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards :

• Assign work and supervise team member performance in all Front Office procedures including but not limited to guest check-in and check-out lobby traffic and flow luggage assistance telephone operator services and determining room rates and availability
• Respond to guest inquiries and resolve issues and complaints in a timely friendly and efficient manner
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
• Schedule assign daily work lead pre-shift meetings inform and train team members
• Monitor observe and assist in evaluating team member performance
• Monitor lobby traffic and adjust staffing accordingly

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values :

In addition we look for the demonstration of the following key attributes :

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Required Experience :

Manager

Key Skills

ENT,Hr Internship,Cardiac,Conservation,Excel

Employment Type : Full-Time

Experience : years

Vacancy : 1