Talent.com
Account Director - Melville, NY
Account Director - Melville, NYAccommodations Plus International • Melville, NY, US
Account Director - Melville, NY

Account Director - Melville, NY

Accommodations Plus International • Melville, NY, US
30+ days ago
Job type
  • Full-time
Job description

Account Director

API is seeking a seasoned professional to join our company in the role of an Account Director. The position will be based in our headquarters office located in Melville, New York. The Account Director is the client's main point of contact. This role will actively manage existing client relationships with our Airline, Cruise Line and Hotel partners; focused on the best interests of our clients and API at all times.

Essential Functions :

  • Oversee the direction of existing API accounts with the goal of maximizing prevailing relationships to expand market / wallet share versus pre-assigned revenue quota. This will include working closely with the Research & Sourcing teams to provide all details of a destination to ensure a seamless approach to sourcing the destination.
  • Assist with the sourcing of destinations by initiating the RFP process and being sensitive to supplier relationships.
  • Total responsibility for ensuring RFP results are documented in the customer destination presentation in an accurate, detail-oriented manner and the presentation meets the needs of the client, demonstrates a level of savings and meets the revenue goals of API.
  • Strategic planning and organizing in order to maximize API revenue, as well as client savings goals; including but not limited to sourcing timelines for expiring contracts and contract renewals.

Site Inspections :

  • Conduct hotel site inspections domestically and internationally when required with customers ensuring each property meets client criteria.
  • Contracting :

  • Execute hotel contract negotiations on behalf of the Airline, contract renewals, and addendums. Keen ability to negotiate mutually beneficial contract terms and conditions.
  • Monitor market conditions in each serviced destination to ensure the best rates, amenities and contract terms are maintained throughout the hotel contract.
  • Conduct risk management for each destination the client services to proactively manage any potential risks to the contract based on changes to that hotel or market and negotiate terms that will positively impact our client.
  • Proactively pursue and maintain, at all times, the best hotel relationships where the client has contracted.
  • Day to Day Account Management :

  • Work closely with the sales team to ensure client needs are met and share leads that are uncovered by your communication with hotels and airlines.
  • CrewCare :

  • Manage crew member feedback via our online portal for all assigned accounts ensuring any complaints are addressed in a timely fashion accordingly with our hotel partners and documented.
  • Add new hotels to the system and ensure all information is accurate. Delete inactive hotels.
  • HotelExpress :

  • Ensure negotiated rates for Crew, Business and Leisure Travel and loaded and maintained properly on HotelExpress for clients.
  • ACES :

  • Verify all hotel contract information is loaded properly into ACES for OPS and for Accounting.
  • Review ACES schedules monthly to ensure hotels are downloading their schedules. Assist OPS department with follow up with the hotels about the schedules.
  • Verify client back up list is accurate and loaded into ACES for OPS.
  • CRM :

  • Ensure all revenue opportunities are in the CRM with accurate business start dates.
  • Ensure all hotel / airline and API commission contracts are loaded, executed and attached to the CRM.
  • Maintain all flight information.
  • Fully understand the client's business and ensure all deliverables are being met for a successful relationship.
  • Strive to create increased value for the client by providing new points of view and recommendations that are aligned with desired business goals.
  • Work closely with the Business Development team to ensure a smooth client transition from contract signing to implementation.
  • Independently lead and make decisions that properly balance the needs of the client and API.
  • Manage all client communications ranging from weekly performance meetings to business reviews.
  • Own internal communications to the cross functional team on client performance, strategies and needs.
  • Become knowledgeable in all API technology platforms to ensure clients are aligned with appropriate software solutions.
  • Competencies :

  • Problem Solving / Analysis
  • Relationship Building
  • Business Acumen
  • Strategic Thinking
  • Results Driven
  • Negotiation
  • Leadership
  • Customer Focus
  • Managing Processes
  • Market Knowledge
  • Developing and Maintaining Budgets
  • Technical Capacity
  • Communication Proficiency
  • Position Type and Expected Hours of Work :

    Full-time position core business hours Mon-Fri 9-5. Occasional evening / weekend work and flexibility to travel as needed (25%) Good Faith Compensation The good faith compensation range for this role is $65,000.00-80,000.00 annually, commensurate with experience.

    Required Education and Experience :

  • Established (at least 5 years) of experience in the travel industry and working closely with hotels is a must.
  • Bachelor's degree in business administration, sales and marketing or related field.
  • Ability to effectively manage work load in a fast paced environment, relying on extensive experience and judgment to plan and accomplish goals.
  • Strong attention to detail and produces high quality work.
  • Ability to positively present API in customer facing situations.
  • Strong Microsoft Office computer skills, with emphasis on Excel.
  • Excellent verbal and written communication skills.
  • Strong customer / client service skills.
  • Ability to work with and understand diverse cultures here and abroad.
  • An organized self-starter who can work proactively and independently.
  • Able to multi task and work well under strict deadlines.
  • Who We Are :

    API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API's proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!

    Other Duties :

    Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

    Work Environment :

    This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

    Physical Demands :

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

    AAP / EEO Statement :

    Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

    Create a job alert for this search

    Account Director • Melville, NY, US

    Related jobs
    Account Development Manager

    Account Development Manager

    TradeJobsWorkforce • 10709 Eastchester, NY, US
    Full-time
    Account Development Manager duties consist of : Identifies development potential in accounts by studying current business. interviewing key customer personnel and company personnel who have worked w...Show more
    Last updated: 30+ days ago • Promoted
    Sales Administrator

    Sales Administrator

    Liberty Moving & Storage Inc. • Commack, NY, USA
    Full-time
    Quick Apply
    Monday–Friday, 8 AM–5 PM (1-hour lunch) - your evenings and weekends stay yours!.Liberty Moving & Storage has been helping families and businesses make smooth moves since 1939.Famil...Show more
    Last updated: 30+ days ago
    Business Development Representative

    Business Development Representative

    Caring Transitions • Dix Hills, NY, US
    Full-time
    Quick Apply
    Caring Transitions of Dix Hills is looking for a Business Development Representative to join our team in our Dix Hills office. The Business Development Representative is responsible for prospe...Show more
    Last updated: 30+ days ago
    Account Executive

    Account Executive

    Hearst • Norwalk, CT, US
    Full-time
    As an Account Executive at Hearst Connecticut Media Group, you will be responsible for developing and managing a sales pipeline and maintaining ongoing business relationships with key advertisers.Y...Show more
    Last updated: 30+ days ago • Promoted
    Outside Sales Representatives

    Outside Sales Representatives

    Universe Home Services • Farmingdale, NY, USA
    Full-time
    Quick Apply
    We are Universe Home Services, the trusted name for every home service throughout Nassau and Western Suffolk counties.In our 68th year, we are thriving and passionate about our customers and employ...Show more
    Last updated: 30+ days ago
    Sales Administrator

    Sales Administrator

    Prestige Employee Administrators • Melville, NY, US
    Full-time
    Quick Apply
    Provide direct administrative support for the Business Development Managers in the sales department.Key position responsible for administrative functions and support of sales department Direct inte...Show more
    Last updated: 30+ days ago
    Account Executive - Sales

    Account Executive - Sales

    Gartner • Stamford, CT, United States
    Full-time
    Gartner Global Exhibitor Sales (GES) is the premier sales organization that connects business and technology providers with their next customers. Are you a top sales performer looking for a career-d...Show more
    Last updated: 30+ days ago • Promoted
    Senior Account Executive

    Senior Account Executive

    TYR Sport • Farmingdale, NY, US
    Full-time
    We are seeking a highly motivated and experienced Senior Account Executive to manage and grow relationships with major retail accounts. The Senior Account Executive is responsible for driving sales,...Show more
    Last updated: 25 days ago • Promoted
    Sales Account Executive New Jersey Area

    Sales Account Executive New Jersey Area

    A. Perri Farms Inc • Bayport, NY, US
    Full-time
    Quick Apply
    We offer our employees the opportunity to succeed, advance, and make independent decisions.Our employees work as a team to ultimately provide a quality experience to our expanding customer base.We ...Show more
    Last updated: 30+ days ago
    Entry Level Account Manager

    Entry Level Account Manager

    LMG Solutions • Norwalk, CT, US
    Full-time
    Quick Apply
    Are you ready to kick-start a rewarding career in sales and business development?.Due to rapid expansion into new markets, our client has partnered with us to find driven individuals to join our te...Show more
    Last updated: 30+ days ago
    Account Executive

    Account Executive

    TradeJobsWorkForce • 06878 Riverside, CT, US
    Full-time
    Account Executive Job Duties : Develop itineraries and effectively utilize personnel and other reso...Show more
    Last updated: 30+ days ago • Promoted
    Account Director Agency

    Account Director Agency

    Advantage Solutions • Stamford, CT, United States
    Full-time
    US-NJ-Parsippany | US-NY-New York | US-CT-Stamford.Primary Posting Location : City.Primary Posting Location : State / Province. Primary Posting Location : Postal Code.Primary Posting Location : Countr...Show more
    Last updated: 7 days ago • Promoted
    Associate Account Executive

    Associate Account Executive

    TeleVox Healthcare • Islandia, NY, US
    Full-time
    As part of West’s commitment to investing in category-leading platforms that address evolving enterprise needs, we are pleased to introduce. AI-driven, omnichannel solutions that automate inte...Show more
    Last updated: 20 days ago • Promoted
    Account Director - Melville, NY

    Account Director - Melville, NY

    Accommodations Plus International • Melville, NY, United States
    Full-time
    API is seeking a seasoned professional to join our company in the role of an Account Director.The position will be based in our headquarters office located in Melville, New York.Oversee the directi...Show more
    Last updated: 8 days ago • Promoted
    Multi-Specialty Account Manager - Queens, NY

    Multi-Specialty Account Manager - Queens, NY

    Lundbeck • Queens, NY, United States
    Full-time
    Target city for territory is Queens - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include : Astoria, Whitestone, Bay...Show more
    Last updated: 30+ days ago • Promoted
    Senior Account Director

    Senior Account Director

    Forrester • Norwalk, CT, United States
    Full-time
    At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to per...Show more
    Last updated: 1 day ago • Promoted
    Account Executive

    Account Executive

    Precision Door Service • Mamaroneck, NY, US
    Full-time
    Are you an eager self-starter that loves to work with people?.Are you looking for a career where you can advance quickly and have control over your income?. The Account Executive role at Precision D...Show more
    Last updated: 30+ days ago
    Senior Sales Account Executive

    Senior Sales Account Executive

    OEC Group • Queens, NY
    Full-time
    Quick Apply
    Outside Sales Executive - Freight Forwarding Industry.Are you a dynamic sales professional with a proven track record in freight forwarding? Do you have the drive to build lasting client relationsh...Show more
    Last updated: 30+ days ago