Business Relationship Manager (Hybrid Eligible)

Requisition Id15039

Overview :

We're hiring a Business Relationship Manager who will serve as a strategic partner to ORNL's National Security Sciences Directorate (NSSD)! This position is in the Research Computing division, in the Information Technology Services Directorate atOak Ridge National Laboratory(ORNL).

Research Computing's mission is to provide embedded IT Support to enable and advance ORNL research through delivery of innovative, cost-effective technology solutions, providing an efficient IT user experience, while continuously improving performance, reducing complexity and risk.

You will work closely with NSSD to understand their needs, challenges and help provide a productive, efficient relationship between NSSD and IT Services within ORNL. You will gather new requests and work with research programs in translating programmatic deliverables to baseline IT scope and architecture requirements.

Major Duties / Responsibilities :

Partnership Engagement :

• Manage a diverse portfolio of technical customer engagements, including High Performance Computing, Cloud Computing, DevOps practices and Software Development.
• Collaborate with experts to anticipate and plan for emerging IT services, while effectively establishing and presenting internal and external customer priorities.
• Partner with ITSD technical teams as an internal advocate and representative for research partners during final design and scoping activities.
• Lead on customer problems and issues.

Communication :

Basic Qualifications :

Masters and PhD degree holders in the same fields of study are also encouraged to apply :

Masters' holders should have a minimum of seven (7) to ten (10) years of relevant and aligned experience.

Preferred Qualifications :

Special Requirements :

Hybrid Eligibility :

This position is in Oak Ridge, Tennessee and requires onsite presence. We offer a flexible work environment that supports both the organization and our employees. A hybrid / onsite working arrangement may be available with this position, which provides flexibility to work periodically from your home, while reporting onsite to the Oak Ridge, Tennessee location on a weekly and regular basis.

About ORNL :

As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an impressive 80-year legacy of addressing the nation's most pressing challenges. Our team is made up of over 7,000 dedicated and innovative individuals! Our goal is to create an environment where a variety of perspectives and backgrounds are valued, ensuring

ORNL is known as a top choice for employment. These principles are essential for supporting our broader mission to drive scientific breakthroughs and translate them into solutions for energy, environmental, and security challenges facing the nation.

ORNL offers competitive pay and benefits programs to attract and retain individuals who demonstrate exceptional work behaviors. The laboratory provides a range of employee benefits, including medical and retirement plans and flexible work hours, to support the well-being of you and your family.

Employee amenities such as on-site fitness, banking, and cafeteria facilities are also available for added convenience.

Other benefits include the following : Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.

If you have difficulty using the online application system or need an accommodation to apply due to a disability, please email : ORNLRecruiting@ornl.gov.

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This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and / or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.