SENIOR IT TECHNICIAN

Salary : $28.41 - $34.09 Hourly

Location : Beaufort

Job Type : Full-Time

Job Number : 202500605

Division : IT & Records Mangement

Department : IT

Opening Date : 10 / 09 / 2025

Closing Date : 11 / 17 / 2025 7 : 59 AM Eastern

FLSA : Non-Exempt

Description

The purpose of this position is to maintain and repair hardware / software including the ability to troubleshoot, replace and repair hardware components such as power supplies, hard drives, memory, video, sound and network interface cards. This class works under general supervision, independently developing work methods and sequences.

Examples of Duties

The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

• Maintains a comprehensive and diverse knowledge of multiple computer operating systems and software programs, which includes, but is not limited to, word processing, spreadsheet, database, desktop publishing, e-mail, instant messaging, networking, client access, communications, utilities, diagnostic, or other programs.
• Responds to questions and requests regarding computer-related problems via telephone, e-mail, and personal contact; logs questions and requests regarding computer-related problems via call tracking software.
• Diagnoses end-user computer-related problems upon notification; troubleshoots computer-related problems by suggesting possible solutions to these problems.
• Documents aspects of personal computer-related problems, which includes troubleshooting techniques, resolution of problems, and dispatching to other employees.
• Tests and inspects parts and equipment for serviceability, proper operations, and compliance with departmental standards and reports problem situations as they arise.
• Maintains inventory of equipment, supplies, and parts; initiates requests for new / replacement materials.
• Research error messages in numerous software vendors' website knowledge bases.
• Maintains an awareness of new products, trends, and advances in the profession; reads professional literature; attends workshops and training sessions as appropriate.
• Performs related work as assigned.

Typical Qualifications

REQUIREMENTS :

Supplemental Information

All applicants tentatively selected for a position with Beaufort County Council will be required to submit to urinalysis to screen for the illegal use of drugs and to a background check prior to appointment. Employment is contingent upon clearing both the drug screening and background investigation. Beaufort County is an Equal Opportunity Employer.

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term & short-term disability, holidays, vacation, and sick leave.

To learn more details, please the Beaufort County Human Resources website.

01

Which of the following certifications do you currently hold? (Select all that apply)

Required Question