Customer Service Representative

A company is looking for a Customer Service Representative.

Key Responsibilities :

Deliver prompt and professional service to customers through various communication channels

Provide consultative customer service by identifying compliance challenges and business needs

Manage the full life cycle of the order process and drive cross-selling opportunities

Qualifications :

Bachelor's degree from an accredited college / university or equivalent B2B client service experience

Minimum of two years of business-to-business (B2B) client / customer service experience preferred

Strong organizational, time management, and multi-tasking skills

Ability to absorb product knowledge quickly and apply it to customer needs

Experience generating add-on sales revenue preferred