TITLE : Vice President, Regional Operations
LOCATION : San Francisco, California
REPORTS TO : EVP, Strategy & Operations
DEPARTMENT : Strategy & Operations
TYPE : Full Time, Hybrid (one-two days in-office per week)
This position is not eligible for employer visa sponsorship.
WHO WE ARE
CCS Fundraising is an international strategic fundraising firm that partners with nonprofits for transformational change. Since 1947, CCS has empowered many of the world’s greatest organizations across sectors to advance some of the most important causes in history. We plan, manage, and implement programs and initiatives that achieve fundraising goals and mission impact.
CCS provides tailored support to more than 700 nonprofit organizations annually. Headquartered in New York, the firm has over 600 professionals and 18 offices throughout the United States and Europe. Our people are our greatest strength. At CCS, you will join a diverse team of smart, passionate, and resourceful professionals who are driven by purpose and committed to performance.
UNDERSTANDING THE ROLE
The Vice President, Regional Operations is responsible for the overall operational efficiency of the region, including office operations, executive partnerships, business systems, staffing, and team engagement. They are a direct partner to the EVP, S&O, West on ensuring a high functioning regional operation.
RESPONSIBILITIES
Strategic Operational Performance
- Work with Managing Partner and EVP, S&O to develop and execute operational effectiveness and efficiency strategies in alignment with goals
- Collaborate with the Regional Finance Business Manager to ensure target margin performance and staffing efficacy
- Collaborate with the Regional Contracts Coordinator to ensure fast-paced transition of deal prospects into secured clients
- Foster a culture of controllership through adoption of shared protocols, processes, and systems
- Collaborate with corporate and regional leadership to identify and pursue additional high-impact operational priorities
Department Management
Directly manage leaders overseeing the Executive Partnerships, Business Systems, and Staffing / Engagement verticalsProvide hands‑on coaching to ensure high functioning teamsManage weekly meetings with direct reports and ad‑hoc skip‑level and department meetingsManage mid‑year S&O professional development conversations and support focal reviewsConsult with the EVP, S&O on personnel matters (hiring, firing, PIPs, etc.)Functional Priorities
Lead director, project onboarding, and Engagement Manager staffing updates and decision making in executive leadership sessions, in partnership with EVP, S&O; facilitate associated follow up and trackingPartner with the EVP, S&O to monitor gross margin trends, identify models to replicate and deviations to addressEnsure all regional operations are guided by best‑in‑class systems, with common playbooks, guiding strategies, and protocolsLead in deploying and optimizing all firm‑wide systemsPartner with the EVP, Enterprise S&O to successfully deploy new systems and SOPsFind efficiencies in operational deployment to maximize activities and impactCollaborate with the EVP, S&O on non‑compensation expense budgeting, forecasting, and ongoing planningAdvise on Deal and Client expense budgeting frameworks and trackingLead in the design of regional engagement initiatives, including team committees, calls, and retreats; partner with the team on executionLeverage firm‑wide KPIs and complement with regional KPIs to ensure impact of all initiatives underwayQUALIFICATIONS
10+ years of experience in business operations or focus in executive partnerships, revenue operations, systems and database management, or a similar vertical3-5 years of experience in a management or leadership capacityBachelor’s degree in Business Administration, Operations Management, or related fieldExpertise streamlining workflows, improving operational efficiency, and implementing scalable systems and SOPsAbility to track and report on Key Performance IndicatorsStrong financial literary with experience in budgeting, forecasting, and cost managementComfort leading organizational change, including technology adoptionProficiency using analytics and dashboards to inform decisions and recommendationsComfort presenting to and gaining buy‑in from senior leadersFamiliarity with NetSuite, or other business management toolExperience with Navan or other travel and expense platforms a plusExperience negotiating contracts and managing vendor relationships a plusCCS offers competitive benefits, a dynamic training program, resources, career advancement, mentoring, and networking opportunities. We are an Equal Opportunity Employer and strongly encourage a diverse pool of candidates to apply.
SALARY RANGE
$110,000 - $150,000
The exact salary varies within range based on years of relevant experience and education.
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