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Membership Coordinator (Branson)
Membership Coordinator (Branson)BOYS & GIRLS CLUB OF THE OZARKS • Branson, MO, US
Membership Coordinator (Branson)

Membership Coordinator (Branson)

BOYS & GIRLS CLUB OF THE OZARKS • Branson, MO, US
4 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

PRIMARY FUNCTION :

Greets members by name and check members into the Club on a daily basis, making sure they are logged in appropriately. This position also assures that all members and guests adhere to registration procedures on a daily basis; oversees the replacement of lost Club cards and invoicing of membership dues and / or activity fees; will answer phones, take messages, provide callers with information, and track membership program participation, maintain files and provide administrative support.

ESSENTIAL JOB RESPONSIBILITIES :

  • Answer phones and manage phone system
  • Greet visitors, answer questions, and disseminate information
  • Prepare and generate reports as needed
  • Keep office supplies organized and in supply
  • Keep Front Desk clean, inviting, and organized
  • Maintain records of deposit and member accounts
  • Collect monies from members for fees and activities
  • Reconcile money and prepare deposits
  • Follow cash handling procedures
  • Maintain member files (electronic and paper)
  • Coordinate new / seasonal program enrollments
  • Insure accurate tracking of member attendance and non-member activities
  • Attend and participate in weekly staff meetings.
  • Report to work on time and fully prepared.
  • Complete honest and accurate time sheets by established deadlines.

ADDITIONAL RESPONSIBILITIES :

  • May participate in special programs and / or events.
  • May be required to document member concerns / incidents / injuries
  • May be required to meet and / or communicate directly with school and / or teachers regarding member needs / Club announcements.
  • Maintain high standard of customer service in dealing with members, parents, volunteers, other staff members and the general public.
  • Assume other duties as assigned.
  • SKILLS / KNOWLEDGE REQUIRED :

  • Must be a minimum of 21 years of age.
  • Experience with computers and basic office equipment required.
  • Some experience in working with children, preferably school-aged children.
  • Basic knowledge of youth development.
  • Demonstrated customer service skills.
  • CPR and First Aid certification.
  • Valid Missouri State Drivers License, if operating Club vehicles.
  • PHYSICAL REQUIREMENTS / WORK ENVIRONMENT :

  • Must be able to stand or walk for extended periods of time.
  • Must be able to squat or bend to communicate at youths’ level.
  • Must be able to lift up to 50 pounds and carry up to 10 pounds for short periods of time.
  • Must be able to participate in physical activities throughout the facility, on the property and / or on field trips.
  • DISCLAIMER :

    The information presented indicates the general nature and level of work expected of employees in this position. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

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    Membership Coordinator • Branson, MO, US