Office Specialist II - Orem

Job Opportunity : Office Specialist II

The Utah Department Of Transportation (UDOT) is seeking a dependable and detail-focused Office Specialist II to provide administrative support for Region Three in Orem, Utah. We're looking for someone who's dependable, detail-oriented, and a great communicator to help keep our operations running smoothly. This position is based at the front desk of UDOT's Region Three office in Orem, Utah, and provides essential administrative and customer service support. The role reports directly to the Region Three Senior Communications Manager, with a secondary reporting line to the Region Three Director.

This is a part-time, job-share position working Monday through Friday (or alternating days with the other job-share employee) for approximately 2025 hours per week during regular business hours (MondayFriday, 8 : 00 a.m. to 5 : 00 p.m., excluding holidays). The final schedule will be determined but must fall within normal business hours.

Principle duties include :

• Providing administrative office support and screening access to the Region Director and Region Senior Communications Manager.
• Greeting patrons at the front desk, answering incoming calls and emails with the goal of creating a positive customer experience.
• Scheduling and / or coordinating appointments, meetings, facilities, meals, equipment, etc. and following up as needed.
• Receiving, researching and responding to incoming questions or complaints; providing information, explaining policy and procedures, and / or facilitating a resolution.
• Maintaining and / or creating files or record keeping systems.
• Helping create written responses to public inquiries.
• Assisting with public outreach, flyers, coordination, etc.
• Editing written material for accuracy, format, and arrangement of material.
• Assisting with developing and framing social media messages.
• Coordinating and / or acting as a liaison between Region Three and other agencies, work units, organizations, consulting firms, etc.

Minimum qualifications include :

Preference may be given to applicants with :

Why should you join our team? The work we do matters. If you want to make a positive difference doing meaningful work, this is the right place for you. Our mission statement is, "Enhance quality of life through transportation." We define quality of life through a framework of Good Health, Connected Communities, Better Mobility, and Strong Economy. We help the state of Utah and its traveling public to get to where they want, when they want, in the way they want and we make sure they can do it safely. You will become part of a team with an internal culture of Trust, Teamwork, and Flexibility. Our organization lives by the values of Respect, Integrity, and Caring. If these are your values too, you'll be a great fit. Aside from working for a cause-driven, cutting edge agency that is leading all other transportation departments in the nation, you will receive great health and retirement benefits.

The agency UDOT is a strengths-based organization, which means its approach is based on identifying and developing individual and organizational strengths. Our philosophy is to address challenges by bringing our strengths to each situation and create the best solutions. Candidates are encouraged to be familiar with their strengths and consider how they may potentially be of benefit to the roles for which they are applying. UDOT uses the CliftonStrengths Assessment, but there are multiple strengths assessment tools available online, and no formal assessment is required.