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Relationship Banker - Los Angeles Downtown area
Relationship Banker - Los Angeles Downtown areaBank of America • Los Angeles, CA, US
Relationship Banker - Los Angeles Downtown area

Relationship Banker - Los Angeles Downtown area

Bank of America • Los Angeles, CA, US
30+ days ago
Job type
  • Full-time
Job description

Bank Of America Financial Center Representative

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.

Job Description : This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities :

  • Executes the bank's risk culture and strives for operational excellence
  • Builds relationships with clients to meet financial needs
  • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
  • Grows business knowledge and network by partnering with experts in small business, lending, and investments
  • Manages financial center traffic, appointments, and outbound calls effectively
  • Drives the client experience
  • Manages cash responsibilities

Required Qualifications :

  • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
  • Collaborates effectively to get things done, building and nurturing strong relationships.
  • Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
  • Is confident in identifying solutions for new and existing clients based on their needs.
  • Communicates effectively and confidently, and is comfortable engaging all clients.
  • Has the ability to learn and adapt to new information and technology platforms.
  • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).
  • Applies strong critical thinking and problem-solving skills to meet clients' needs.
  • Efficiently manages time and capacity.
  • Focuses on results, while acting in the best interest of the client.
  • Can be flexible to work weekends and / or extended hours as needed.
  • Desired Qualifications :

  • Experience in financial services and knowledge of financial services industry, products and solutions.
  • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
  • Six months of cash handling experience.
  • Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance
  • Minimum Education Requirement :

  • High School Diploma / GED / Secondary School or equivalent
  • The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position : FDIC

    Shift : 1st shift (United States of America) Hours Per Week : 40

    Pay Transparency details US - CA - Los Angeles - 11911 San Vicente Blvd - BRENTWOOD DISTRICT BC (CA8127), US - CA - Los Angeles - 1232 S Vermont Ave - PICO-VERMONT BC (CA9102), US - CA - Los Angeles - 1572 W Sunset Blvd - SUNSET-ECHO PARK BC (CA9124), US - CA - Los Angeles - 2305 E Cesar Chavez Ave - BOYLE HEIGHTS OFFICE (CA9123), US - CA - Los Angeles - 2400 N Broadway - LINCOLN HEIGHTS BC (CA9127), US - CA - Los Angeles - 333 S HOPE ST - BANK OF AMERICA PLAZA (CA9193), US - CA - Los Angeles - 941 S Atlantic Blvd - ATLANTIC-WHITTIER BOULEVARD BC (CA9122), US - CA - Northridge - 8720 Balboa Blvd - BALBOA PARTHENIA BC (CA8199)

    Pay range $24.00 - $26.27 hourly pay, offers to be determined based on experience, education and skill set. Predictable pay This role is compensated with a base salary and is not incentive eligible. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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    Relationship Banker • Los Angeles, CA, US

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