Description
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
The Santa Cruz County Psychiatric Health Facility (PHF) is a 16-bed locked acute psychiatric inpatient program for adults aged 18+, diagnosed with serious mental illness (SMI), experiencing a mental health emergency and require intensive treatment and support.
Full Time; 8 am to 4 : 30 pm Monday - Friday -We anticipate that this role will last until May 2026 to cover a Leave of Absence.
Expected starting wage range is $26.31 - $31.72. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
POSITION SUMMARY
The Office Coordinator I works on a variety of administrative tasks and financial operations functions to support business operations.
ESSENTIAL FUNCTIONS
- Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders
Program / Department driven job duties :
Assist with staff scheduling- this role will primarily be scheduling and reception workOrder supplies (food, office, maintenance)Assist with eventsPrepares correspondence, agendas, meeting minutes / notesAssists leadership with special projectsMay serve as a relief or back up for the receptionist or other Administrative positionsCalendars administrative tasks including MOU expirations, safety meetings, drills, etc.Helps coordinate and address maintenance requestsHelps facilitate staff schedulingDuties and responsibilities may be added, deleted and / or changed at the discretion of management.
Finance Driven Job duties :
Facilitates Rep Payee servicesFacilitates Trust Banking servicesPrepares and validates payrollEnters AP batches weekly into accounting softwareMonitors client eligibility at admission / enrollment and throughout stayPrepares and reviews credit card entriesProvides and maintains revenue information; provides billing information to A / R department and County agenciesRecords and deposits cash receiptsDetermines monthly journal entries required and confirms correct information is on reportsOrganizes, secures and maintains all files, records, cash, cash dispensing and cash equivalents in accordance with policies and proceduresMedical Records Driven Job duties :
Basic chart preparation and following checklists for charts to assure compliance with standards (notes deficiencies)Orders medical records forms and suppliesSafeguards confidential information per policies and requirementsHuman Resources Driven job duties :
Maintains personnel files per standard and checklistDistributes HR information to program personnel as directed by Corporate HRAssists in promoting open positionsSchedules Interviews, prescreens potential candidates, checks references, schedules physicals, creates conditional offer packets and coordinates the conditional offer processTracks new hire paperwork and documentation including credentialingEnters information into TOP / ReliasRuns and tracks MVR reportsProcesses Shoes for crew's ordersMaintains OSHA logs and completes Workers' Compensation Reports, completes incident reports. Participates and helps coordinate Safety MeetingsClose out terminated filesInformation Technology driven job Duties :
Acts as point of contact between program and IT for maintenance of phones, computers, hardware and softwareProvides limited computer systems support to staffPosition requires driving own personal vehicle for company business such as trainings, offsite meetings, etc.
QUALIFICATIONS
Required :
High School or GEDOne (1) year of administration experienceKnowledgeable and proficient in MS Office programsExperienced entering data into computer systemsMust be at least 18 years of ageAll opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may applyPreferred :
Two (2) years of administration experienceExperience in Healthcare fieldSKILLS
Analytical and problem-solving skillsPHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to stand, walk, reach, twist, bend, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently sit, and do simple grasping occasionally. The position requires manual deviation, repetition and dexterity and to occasionally drive. Visual requirements include computers and books exposure and close eye work (small figures)
What's In It for You
Paid Time Off : For Full Time Employee it is 16.7 days in your first yearNine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)Free CEUs, free Supervision for BBS Associate License, coaching, and mentorshipOnline University Tuition Discount and Company ScholarshipsMedical, Vision, Dental Insurance, 401K, Employee Stock Ownership PlanFor more information visit : https : / / www.telecarecorp.com / benefitsEOE AA M / F / V / Disability
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.