Group Travel Agent

Job Description

Job Description

Description :

Love Travel? Passionate about customer service? Detail-obsessed? If you are a driven person who believes travel changes lives, we’d love to hear from you! Fly My Group is a leading provider of group and individual airfare services. The Fly My Group team is unlike any other because we are composed solely of passionate people that always work hard to generate a positive experience for every customer they encounter, every time!

We are currently seeking passionate and outgoing Group Air Specialists to join our Burnsville, MN and Bozeman, MT office. Our team works to provide excellent customer service to our clients by managing group airfare. Travel can be a daunting task and our team takes out the stress of air travel while building long lasting relationships with our clients.

As a Group Air Specialist, you’ll be responsible for ensuring our client’s group airfare needs are met with precision, care, and a little bit of magic.

What you will do :

• Build strong relationships with clients by booking, selling, and managing group airfare from beginning to end
• Negotiate competitive group airfare rates and terms to give our customers the best deals
• Effectively and quickly communicate and manage group bookings, deadlines, and invoices
• Price shop and monitor every group for better fares and itineraries
• Provide over-the-top, positive “wow factor” support to customers via email and over the phone
• Develop and maintain strong relationships with customers by anticipating and effectively responding to service issues and requests
• Actively contribute to our supportive and positive team
• Other duties as assigned that positively impact our customers and company

Requirements :

We’re looking for passionate problem-solvers with a keen eye for detail and a customer-first mindset. The ideal candidate will have :

Why you’ll love working here :

Benefits

Looking for a career that can change the world? We'd love to hear from you!