Clinical Supervisor, Crisis #160

Clinical Supervisor, Crisis #160

The Clinical Supervisor, Crisis provides clinical and administrative oversight to various crisis programs. This includes day-to-day operations and support to various crisis programs. Provides clinical services when needed.

Location : This position is based out of LifeWorks NW's Hawthorn site.

Days / Hours : Sunday - Thursday 8 : 00 am - 4 : 30 pm

$7.50 per hour shift differential for Sunday hours.

Pay / Benefits : $81,216 starting annual salary, plus Full benefits .

Essential Responsibilities :

• Provides on-shift support and consultation for a multi-disciplinary team. Suggests solutions in complex cases.
• Responds to emergency situations involving children and adults experiencing mental health crisis.
• Provides behavioral health risk assessments and crisis intervention at the clinic in an office setting and in the community by mobile response as needed.
• Performs client evaluations and risk assessments as needed.
• Assists team members by helping to resolve difficult emergency situations and serves as back-up for other staff when needed.
• Encourages and participates in team consultation culture.
• Effectively communicates administrative and clinical direction.
• Provides regular supervision (1-2 hours per month depending on staff full-time equivalent) to direct reports. Maintains accurate documentation of supervisory meetings
• Provides assistance to employees with work issues including establishing clear expectations regarding performance and training.
• Provides support and attention to employee successes and addresses performance issues promptly and effectively.
• Responsible for performance evaluations and performance concerns for program area.
• Coordinates hiring process including orientation and training for program.
• Monitors employee productivity, documentation and insurance authorizations.
• Performs day-to-day quality management tasks (e.g. chart audits, utilization management).
• Provide crisis consultation and intervention for program area and other agency programs as needed.
• Participates in program development.
• May provide training to community partners, agency staff and others.
• Provides direct service including client evaluations, risk assessments, case management and coordination of care.
• Document and maintain client records to ensure compliance with agency and contract guidelines and confidentiality.
• Completes required program reports including those needed for supervisory responsibilities timely and accurately.
• Participate in and promote a culture of feedback at the agency by eliciting feedback to promote professional growth and assess work effectiveness
• Support staff's use of Feedback-Informed Treatment service delivery approach to obtain and review feedback from clients regarding the fit and effectiveness of the services provided to them
• Resolving grievances and complaints.
• Meets expectations for being an effective supervisor and team member.
• May network with community providers and partners.
• May be asked to provide licensure supervision (if eligible).
• May be required to travel between sites or in the community and / or transport clients.

Requirements :

Work Conditions :

This is a represented position.

LifeWorks NW is a private, non-profit organization providing prevention, mental health, substance use treatment, and related social services to youths, adults, and older adults in over fifteen locations throughout Multnomah, Washington, and Clackamas counties. LifeWorks NW promotes a healthy community by providing quality and culturally responsive mental health and addiction services across the lifespan.

Our core values-Recovery and Relationships, Resilience, and Results-inform the work we do. The four pillars of the strategic vision include : Compassionate, Impactful Care; Holistic Health; Passionate Team; and a Thriving Organization. Diversity, Equity, and Inclusion are critical to successfully achieving the mission. We know that "life works" when people get the help they need and are dedicated to changing lives.

Equal Opportunity Employer

www.lifeworksnw.org

Drug Free / Tobacco Free Site 01 / 09

Compensation details : 7.5-7.5 Hourly Wage

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