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Project Coordinator
Spectraforce TechnologiesMettawa, IL, United States3 days ago
Job type
- Full-time
Job descriptionHigh School Degree plus 3-5 years of related work experience with a good understanding of specified functional area or an equivalent combination of education and work experience. Associate's / Bachelor's Degree a plus Working technical knowledge and application of concepts, practices and procedures. General understanding of business unit / group function. Will perform this job in a quality system environment. Failure to adequately perform tasks can result in noncompliance with governmental regulations. Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Has a broad knowledge of technical alternatives and an understanding of their impact on the systems environment.
Position Title : Project Coordinator
Work Location : Mettawa, IL 60045
Assignment Duration : 6 months
Work Schedule : M-F ; 8 : 00 - 4 : 30
Work Arrangement : Hybrid
Key Responsibilities :
- We would need these Candidates to be knowledgeable on Microsoft Suite and Call Center experience.
- Manage relationship with Field Sales Representatives and third-party fulfillment vendor.
- Troubleshoot escalated Veeva (Sales Force) issues reported from the field.
- Address shipping and track & trace incidents with fulfillment vendor.
- Manages monthly shipping reports for each franchise that includes monthly / historical shipping data.
- Manages the DTP email box and Hotline phone coverage.
- Responsible for working or triaging Help Desk cases assigned to Sample Operations.
- Manages Acknowledgement of Content (AOC) follow ups as well as product replacement requests.
Qualification & Experience :
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Project Coordinator • Mettawa, IL, United States