Financial Counselor

locations

PSMG - Orland MOB - LaGrange

time type

Full time

posted on

Posted Yesterday

job requisition id

R-0010384

Silver Cross Hospital is an extraordinary place to work. We're known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serveand for each other. Come join us! It's the way you want to be treated.

Summary :

The Financial Counselor, Oncology is responsible for maintaining insurance demographics and A / R by use of telephone, internet, worklists, ATBs and appropriate letters to patients.

Meet with every patient to discuss his / her financial responsibility based on the treatment plan and insurance benefits inclusive of both Silver Cross Hospital and the University of Chicago.

Work closely with other staff in Billing, Collections, Customer Service, and Financial Counseling at both organizations to reduce redundancy in work and communications.

Evaluate need for payment plans, financial assistance, and potential uncollectible accounts receivable.

Maintain patient demographic information.

Maintain knowledge of resources available to assist with various types of telephone inquiries (e.g. charge problems, patient billing complaints, diagnosis changes).

Assist in developing Oncology department policies and procedures relative to Financial Counseling.

Assist training new employees.

Requirements :

High School Diploma or equivalent required;

Associate Degree in Business, Healthcare or related field preferred.

Minimum of two years of registration, scheduling, patient accounts, cash collections, insurance benefit verification, or customer service experience required.

Must have excellent guest relation skills including verbal and written skills, expert-level knowledge of third party payer requirements, online benefit verification, health insurances, and basic medical terminology.

Advance user experience with Microsoft Office required.

Experience as a front-line user with Cerner Millennium Scheduling and Registration modules strongly preferred.

HFMA Credentialed Revenue Cycle Representative preferred.

Work Shift Details :

Days - First Shift, Flexible Start Times or 730a or 830a No holidays or weekends

Department : CANCER CENTER NL

Benefits for You

At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members.

Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes :

Medical, Dental and Vision plans

Life Insurance

Flexible Spending Account

Other voluntary benefit plans

PTO and Sick time

401(k) plan with a match

Wellness program

Tuition Reimbursement

Registry employees who meet eligibility may participate in one of our 401(k) Savin gs plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits.

The final pay rate offered may be more than the posted range based on several factors including but not limited to : licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.

The expected pay for this position is listed below :

$19.45 - $24.32