Overview
Fast Pace Health strives to provide a best in class patient experience in every interaction. We are seeking a highly-skilled, experienced Dermatology Clinical Tech to join our growing team. Our ideal candidate will be deeply committed to nurturing our Fast Pace mission of teamwork, communication, empowerment and quality care in a friendly and encouraging environment.
Fast Pace Health aims to push for a new vision of healthcare in rural communities that will consist of an array of different services. We are changing the delivery of healthcare in these rural areas by integrating excellent patient care, education, accessibility, and community service, in a way that puts the patient’s needs first and improves the health status of our communities.
Responsibilities
At Fast Pace Health, Dermatology Clinical Techs provide clinical and administrative support essential for effective patient care under the direct supervision of a Dermatology Provider. They provide outstanding patient service, maintaining a compassionate and welcoming atmosphere and respond quickly and accurately to changes in condition or response to treatment. The position will provide effective customer service for all internal and external customers by using, excellent, in-depth knowledge as well as communicating effectively with team members.
Essential Functions :
Clinical Duties :
- Triage patients by checking and recording vitals, collect and record pertinent clinical history and all other information deemed necessary for proper charting in the EMS.
- Assists dermatology provider in patient assessments and examinations.
- Prepare examination rooms and sterilize equipment with the use of an autoclave.
- Educate patients on proper skin care, medication application, and post-procedure care.
- Assist with dermatological procedures, including biopsies, excisions, and cryotherapy.
- Perform lab testing and phlebotomy. Handle and label specimens for laboratory and pathology testing.
- Perform wound care and suture removal as needed.
- Administer phototherapy treatments and / or assist with phototherapy setup.
- Educate patients properly in a method they understand regarding treatment and at-home care, including prescribing effective skincare regimens.
- Ensure patient comfort and confidentiality during procedures.
- The ability to maintain friendly, cordial relations with all employees, build and maintain confidence and credibility with all employees.
- Deliver clinical and administrative support for the team and adhere to all policies and procedures of the company.
- Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.
- Ensure that the activities are conducted in a manner that is consistent with overall department expectations and are in compliance with Federal and State regulations, guidelines, and requirements including working knowledge of all health information management issues such as HIPAA.
- The ability to maintain friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers, and managers.
- The ability to perform the physical, use of senses, cognitive, and environmental functions of the position, as specified on the physical demands.
- Ability to comply with Company standards of operations.
- Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.
- The ability to promote and maintain a respectful culture of employee, employer, and business confidentiality.
Administrative Duties :
Ability to fulfill all responsibilities of the Patient Care Specialist position as detailed in the specific Patient Care Specialist job description.Verify insurance coverage, obtain authorizations, and schedule referrals.Maintain and update patient records.Prepare and organize patient charts for upcoming appointments.Schedule patient appointments and manage the appointment calendar.May perform as a Scribe as needed.Assist providers with conducting proper patient follow-ups, including but not limited to, conducting follow-up calls within 1-2 days of treatment, respond to messages within the same day of receipt.Answer phone calls, address patient inquiries, and triage urgent messages to dermatology provider.Manage inventory, order medical supplies and medications as needed.Cross-promote all areas of Practice, including services for facial rejuvenation, injectables, peels, microdermabrasion, and facials, in addition to other services that may be added to the service menu.Responsible for learning the aspects of compliance in the company by completing all mandatory compliance training.Maintain dermatology knowledge to promote and sell services.Non-Eential Functions :
Assists with urgent care activities as dermatology schedule allows.Perform other duties as assigned by management.Additional Requirements and responsibilitiesLevel 1 : High School Diploma or its equivalent with a current CPR license
and / or at least 2 years of experience as a certified MA / LPN preferred in a clinical office setting, preferably in a dermatology office setting.Level 2 : Certified MA / LPN with a current CPR license
and either (1) 1 year experience in a medical dermatology office assisting dermatology providers or (2) 3 years’ experience in relevant role in a clinical office setting.Level 3 : Certified MA / LPN with a current CPR license
and either (1) 3 years’ experience in a medical dermatology office assisting dermatology providers or (2) 5 years’ experience in relevant role in a clinical office setting.Level 4 : Licensed RN with a current CPR license
and either (1) 3 years’ experience in a medical dermatology office assisting dermatology providers or (2) 5 years’ experience in relevant role in a clinical office setting.Receive and active within 60 days of hire.#J-18808-Ljbffr