Certified Patient Care Assistant Medical Surgical

Patient Care Assistant

Banner Thunderbird Medical Center has served the Northwest Valley for more than 25 years and our unrelenting focus on excellent patient care has helped us become one of the most preferred hospitals in the Valley. In addition to being a Level 1 Trauma Center, the facility also includes a heart and vascular center, state-of-the-art surgical suites, and a new Emergency Department.

In your role as a Patient Care Assistant in our expanding Medical Surgical Unit at Banner Thunderbird Medical Center, you will help provide basic nursing assistance to patients. You may be floating between Med Surg and Med Surg overflow units (2A Med Surg Ortho, 3A Med Surg-Trauma, (an LLB - lower level unit B for planned conversion to an Adult Med-Surg Department), 3B Med Surg Oncolog, 3C). You may rotate in the Monitor Tech and Runner position on Behavioral / General Med Surg 1A. The 1A floor is heavy with behavioral health and the plan is for higher behavioral health patients. You will have the opportunity to work in one of our following areas; trauma, oncology, or behavioral health / general Med / Surg. You will play a crucial role in facilitating communication between physicians, nurses and physicians, calls in Consults and acts as a liaison with all other internal departments and external contacts. Duties can vary from vital signs (blood pressure, temperature, pulse rate, respiration rate), assisting with patient hygiene and movement, and generally monitoring the patient and providing updates to clinical staff. Bring your passion for patient care to this fast paced, teamwork oriented, and collaborative environment that supports learning at all levels.

As the ideal candidate you will be responsible for on-going patient data collection and documentation in the medical records and provide a variety of unit support functions which contribute to the overall efficient operation of the nursing unit / department. You will be valued member of our team and be a part of strong team collaboration.

Full-Time Days & Nights Shift Available (FT : 3 -12 hour Shifts)

Shift Hours : Days 6am-6 : 30

Nights 6pm - 6 : 30am

You can utilize our self-scheduling tool for shift and weekend coverage. There are no set days you can be scheduled each week. Weekend Rotations are required in this role. Every other weekend commitment which for nights is Friday / Saturday. Day shift is Saturday / Sunday. Rotating Holidays Required - 1 major and 1 minor

Enjoy a flat rate $1 / hour weekend shift differential and an 18%-Night Shift differential when applicable

Banner Health's premier West Valley Level I Trauma for adults and Tertiary Care destination for all ages. Banner Thunderbird Medical Center (BTMC) and Banner Children's Hospital at Thunderbird provide a preferred destination for surgical, oncological, cardiovascular, neuroscience, orthopedic, pediatric, and women and infant services achieved through best-in-class 5-star CMS rating to provide patients with high quality, safe care for the best possible experience. Our campus is one of the largest campuses in the Banner network with over 3000 employees. BTMC was voted Best of the Best in 2023 by Banner Health out of 30 hospitals. This is the most prestigious award one of our largest hospitals can receive for consistently meeting our annual targets. If you would like to contribute to truly leading edge caring, we invite you to bring your experience and skills to Banner Thunderbird.

Position Summary

This position provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. This position is responsible for on-going patient data collection and documentation in the medical records and provides a variety of unit support functions which contribute to the overall efficient operation of the nursing unit / department.

Core Functions

1. Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.

2. Collects patient specimens and data, including vital signs, input / output and other delegated measurements in accordance with unit / facility policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.

3. Recognizes and reports abnormalities and / or changes in the patient's health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.

4. Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheters removal, EKGs, and EKG monitoring. Provides necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.

5. Performs receptionist / clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.

6. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient's record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Assists in the ordering of patient specimens. May transcribe and process physician orders effectively using the electronic medical record.

7. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.

8. Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in OR room turnover.

9. This position works under supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with staff at all levels throughout the facility, as well as patients, families and physicians.

Minimum Qualifications

High school diploma / GED or equivalent working knowledge. Current Basic Life Support (BLS) certification is required. Have obtained either Emergency Medical Technician-Basic (EMT-B) with state licensure or certification OR current Certified Nursing Assistant (CNA) in state of practice (required for new hires and transfers). Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.

Preferred Qualifications

In Arizona the Licensed Nursing Assistant (LNA) licensure is preferred. Recent healthcare experience preferred. Successful completion of an approved unit secretary program is preferred. Additional related education and / or experience preferred.

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