Administrative Coordinator- Radiology

Administrative Coordinator

Position summary : Supervises administrative staff and ensures quality patient experiences through the effective management and coordination of physical and human resources. Monitors all registration / scheduling / processing activities and patient satisfaction from an operational standpoint.

Key responsibilities :

• Supervises administrative staff. Interviews, hires, orients, trains, develops, and disciplines as needed. Organizes workflows, conducts performance appraisals, and recommends merit increases per Hospital policy.
• Holds regular staff meetings and serves as point person in manager's absence.
• Ensures staff are trained in Hospital policies, procedures, and information systems. Maintains compliance with government regulations (DPH, JCAHO, OSHA, etc.) and third-party billing requirements. Provides ongoing and cross-training as needed.
• Oversees daily administrative operations. Prepares and monitors payroll and related records. Completes required reports to meet hospital, regulatory, and funding agency standards. Coordinates departmental fellowship, residency, and training programs.
• Promotes patient satisfaction through effective customer service. Monitors operations for service quality and recommends improvements.
• Participates in budget planning by analyzing trends and preparing cost projections. Develops proposals to improve cost-effectiveness. Monitors budgets and payroll, resolves variances, and maintains documentation.
• Manages office supply purchases per department protocols. Monitors inventory and budgets, identifying trends to support cost containment and efficient use of resources.
• Maximizes revenue by ensuring accurate and timely registration and billing documentation. Identifies process improvements in registration, scheduling, and billing to enhance patient experience.
• Completes special projects and provides detailed analyses and reports as requested by management. Generates custom analytical reports from billing systems as needed.
• Maintains integrity of in-house computer systems. Recommends and implements system changes in collaboration with software programmers.

Minimum qualifications :

Schedule : M-F, 7 : 30a-4p

Office / Site Location : Boston

Regular, Temporary, Per Diem : Regular

Remote Eligibility : Part Remote / Hybrid

Pay Range : $46,488.00-$74,381.00 Annual