Continuity Engineering Project Leader

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Grayhill, Inc. designs and manufactures intuitive human interface solutions that make life simpler, safer and more efficient. Standard products include optical encoders, rotary switches, keypads, joysticks and pushbuttons. Grayhill specializes in creating ergonomic panels and product shells that integrate various interface technologies, including displays, touch technology and motion sensing to support a range of industries including Healthcare, Automotive and Military.

With headquarters just outside of Chicago, and multiple state-of-the-art facilities around the world, Grayhill has the engineering expertise and vertical integration to deliver standard and customized solutions quickly and cost-effectively.

Summary

The Continuity Engineering Project Leader takes ownership of all released products during their serial production phase, directing and coordinating activities of custom and / or standard product projects across fully cross-functional teams. This role is responsible for cost and process improvement initiatives, lifecycle management, customer and quality issue resolution, plant movements, and variant management – including standard platform oversight and change management. The position requires both strategic thinking and hands-on leadership to ensure our products remain competitive, cost-effective, and meet the highest standards of quality throughout their lifecycle.

This position offers significant exposure to customers and cross-functional teams and is ideal for a motivated professional seeking to grow into a broader leadership role.

Essential Duties and Responsibilities

• Own all management aspects of products in serial production, including customer and quality issue resolution.
• Ensure engineering activities meet APQP requirements.
• Ensure the budgetary, timeline and quality expectations are met.
• Investigate and resolve manufacturing problems related to design and production of products.
• Arrange for agency approvals as needed.
• Develop and maintain a project priority schedule for projects.
• Accept and reject parts, assemblies, final products and to act as a final authority for questions relating to performance and quality.
• Provide technical support to internal and external customers.
• Drive cost improvement projects and process enhancements to maintain product competitiveness and profitability.
• Lead lifecycle management activities, including end-of-life planning.
• Coordinate plant movements and oversee variant management, ensuring effective use of standard platforms.
• Champion change management processes to maintain product integrity and alignment with expectations.
• Serve as a primary contact for customers regarding product performance, improvements, and issue resolution—requiring strong interpersonal and communication skills.
• Collaborate with operations, supply chain, and engineering teams to ensure production and quality meet specifications.
• Likely to have direct reports, providing leadership and mentoring to ensure the team meets its objectives.

Education And Experience

What we have to offer

We value diversity and inclusion. We are an equal opportunity employer, and we do not discriminate on the basis of gender, color, race, religion, marital status, sexual orientation, or national origin.

This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. National, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

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