CSP Support Tech

CSP Support Tech

Job no : 5095107

Work type : Full-Time (Salaried)

Location : Richmond (City), Virginia

Categories : Administrative Services

Title : CSP Support Tech

State Role Title : Admin and Office Spec III

Hiring Range : $43,050 -$49,507

Pay Band : 3

Agency : Department of Motor Vehicles

Location : Richmond, VA.

Agency Website : www.dmvnow.com

Recruitment Type : General Public - G

Job Duties

The Virginia Department of Motor Vehicles (DMV) is seeking a CSP Support Technician. The Conviction & Suspension Processing (CSP) Support Technician is a key part of the Driver Services Administration Division. This role ensures the accurate processing of driver history records and compliance with motor vehicle laws. Responsibilities include managing high-volume mail requests, customer inquiries, and processing legal documents such as court orders, contributing to the division's mission to maintain accurate driver records to uphold public safety.

The Driver Monitoring Division, within the Driver Services Administration, enhances roadway safety by monitoring and maintaining up-to-date records of driver behaviors and sanctions. The division tracks driving records, ensures compliance with suspensions, revocations, and reinstatements, as well as provides timely notifications to drivers and law enforcement, all aimed at reducing risks on the roads.

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values : Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don't just talk about our core values. We live them!

Minimum Qualifications

• Ability to read, analyze, and apply motor vehicle laws and court orders accurately.
• Strong verbal and written skills for effectively interacting with courts, attorneys, law enforcement, and DMV staff.
• Skilled in using Microsoft Office to manage records and process legal documents.
• Ability to handle complex customer inquiries and meet deadlines while managing multiple tasks in a high-demand environment.
• Ability to collaborate in a team-oriented, fast-paced environment and adapt to changing priorities.

Additional Considerations

Special Instructions

You will be provided a confirmation of receipt when your application and / or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.

All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).

Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Reasonable accommodations are available to persons with disabilities during application and / or interview processes per the Americans with Disability Act. Contact 804-367-9728 for assistance.

Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO / AA / TT

Contact Information

Name : DMV Employment

Phone : 804-367-0528

Email : employment@dmv.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS / DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note : Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Advertised : 14 Nov 2025 Eastern Standard Time

Applications close : 24 Nov 2025 Eastern Standard Time

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