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Service Plumber

Service Plumber

Team KlineWaukee, IA, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Title :

  • Plumbing Service / Warranty Technician Reports to : Plumbing Manager Direct Reports : Apprentices Join Team Kline– Where You’re Not Just an Employee, You’re an Owner!
  • At  Team Kline , we believe in creating a workplace where YOU truly belong.
  • When you join us, you become an  employee owner , sharing in our success as we continue to grow and thrive.

Since our humble beginnings in 2004, starting from a Des Moines garage, we’ve grown to over 400 team members across five locations :

  • Des Moines, Waterloo, Cedar Rapids, Omaha, and Kansas City.
  • We’ve expanded our services to include HVAC, electrical, plumbing and more, opening exciting new opportunities for growth and advancement!

    • Job Summary :

  • The Plumbing Service / Warranty Technician is responsible for performing residential and commercial service calls, diagnosing plumbing issues, and completing warranty repairs with accuracy and professionalism.
  • This role involves interacting directly with customers, troubleshooting problems on-site, and ensuring high-quality, code-compliant workmanship.
  • The technician serves as the face of the company in the field, maintaining strong communication with management and clients while representing company standards and values.

    • Key Responsibilities :

  • Perform service calls and warranty work, including diagnostics, repairs, and minor installations.
  • Communicate effectively with customers, explaining findings and recommending solutions.
  • Accurately diagnose plumbing issues and provide efficient, lasting repairs.
  • Complete required documentation, including service reports and warranty claims.
  • Ensure all work meets plumbing code and safety standards.
  • Maintain a clean and organized work environment, including job site and company vehicle.
  • Collaborate with dispatch and management for scheduling and job updates.
  • Mentor and support apprentices as needed during service visits.
  • Maintain inventory of service vehicle materials and request restocks as needed.
  • Follow all company policies regarding conduct, safety, and vehicle use.

    • Minimum Requirements :

  • 2+ years of plumbing service or warranty experience.
  • Valid Journeyman Plumber’s License (preferred; required in some areas).
  • Valid driver’s license and insurable under company vehicle policy.
  • Strong customer service and troubleshooting skills.
  • Ability to work independently and efficiently.
  • Physical ability to perform job duties, including lifting and confined space work.
  • Proficient use of hand and power tools.

    • Physical Demands :

  • Frequently lift and carry up to 50 lbs; heavier loads with assistance.
  • Prolonged periods of standing, walking, and driving.
  • Frequent bending, kneeling, crouching, and reaching.
  • Work in crawl spaces, attics, and other confined or elevated environments.
  • Regular use of ladders and power tools.
  • Strong hand-eye coordination and manual dexterity.
  • Use of PPE, including gloves, safety glasses, and hearing protection, is required.

    • Safety Requirements :

  • Adhere to OSHA and company safety protocols at all times.
  • Report unsafe conditions or incidents immediately.
  • Maintain a safety-first mindset in all customer environments.

    • Work Environment :

  • Work is performed both indoors and outdoors, often in varying weather conditions.
  • Exposure to residential and commercial plumbing systems, including dirty or wet environments.
  • May involve emergency calls, weekends, overtime, and after-hours availability.
  • Use of protective gear required in hazardous or loud environments.
  • Why Join Team Kline?
  • We don’t just offer a job; we offer a chance to grow with a company that treats you like family.

    • Here’s what’s waiting for you :

  • Benefits Galore : Comprehensive medical, dental, and vision insurance plans, plus life and disability coverage.

    • Financial Security :

  • 401k with company match, plus an Employee Stock Ownership Plan (ESOP)—because here, you own a piece of the company.

    • Paid Time Off :

  • Generous paid holidays, PTO, and paid time off to relax and recharge.

    • Training & Growth :

  • Accredited on-site apprenticeship, schooling and career development opportunities.

    • Fun Perks :

  • Company outings, opportunities to win cash prizes, and a team environment like no other.
  • At Team Kline, we don’t just get the job done; we have fun doing it.
  • If you're ready to take the next step in your career with a company that values YOU and your contributions, then we can’t wait to meet you!   Powered by JazzHR
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    Service Plumber • Waukee, IA, US