Mercedes-Benz Product Specialist - Mercedes-Benz of South Austin

Group 1 AutomotiveAustin, TX, US

7 days ago

Job type

Full-time

Job description

Product Specialist

Mercedes-Benz of South Austin is part of fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Product Specialist to join our quality Dealership, representing the quality Mercedes-Benz brand.

Our Product Specialist will begin their career as an expert of the Mercedes-Benz Brand. By enthusiastically engaging with our clients at time of delivery, and during ownership, you will create a long lasting positive impression of the product and our dealership. Our Product Specialist should be passionate about customer service, take pride in their work, and enjoy being part of a winning team that cares about their employees.

We offer :

A Great Working Environment
Comprehensive Training, Support & Advancement Opportunities
Pinnacle Awards Program
Medical, Dental & Vision Insurance
Life & Disability Insurance
401(k) with Company Match
Employee Vehicle Purchase Program
Employee Stock Purchase Plan

Somethings to Know About the Position :

Supports the Client Sales Advisor on Product Related Tasks and Activities.

Fully Explains Vehicle Features, Application and Benefits based on Client's needs

Maintains Constant Communication with Designated Sales Personnel at the Dealership on Vehicle Delivery and any Shedule Changes.

Schedules Appointments in a Timely Manner and Maintains Communication with Clients Regarding any Changes to Scheduled time.

Acquires and Maintains total Product Knowledge on all Vehicles and Understands Competitors Vehicle Features, Benefits and Shortcomings.

Achieves Client Satisfaction Objectives as Assigned by Management and Follows up with New Owners to Ensure Delivery Satisfaction.

Demonstrates passion about the brand and products.

Confident in Using New Media (tablets, social media, etc).

Assist in Other Areas of the Sales Department and Performs other Administrative Duties, as Assigned.

Position will require a Saturday Working Schedule

You need :

Professional Appearance

Positive & Friendly Attitude

Confidence in your Ability to be Successful

Interpersonal Communication Skills

Ability to Learn to Present Features and Technology

Basic Computer Skills

High School Diploma or Equivalent

Must have a Valid Driver's License

All applicants must pass pre-employment testing to include : background checks, MVR, and drug testing in order to qualify for employment

If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

Group 1 Automotive is an Equal Employment Opportunity Employer and participates in E-Verify.

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Product Specialist • Austin, TX, US