Job Description
Job Description
Job Summary : The IT Manager at Reader Precision Solutions is responsible for overseeing and maintaining all information technology functions across the organization, with a strong focus on supporting a high-tech manufacturing environment. This role combines hands-on technical responsibilities in systems and network administration, cybersecurity, and compliance management with leadership duties, including mentoring and developing the IT Support Technician. The IT Manager ensures that all systems, networks, and data remain secure, reliable, and aligned with company needs to support production, client services, and business operations.
Essential Duties & Responsibilities include but are not limited to :
Systems & Network Administration
- Manage, configure, and maintain servers, networks, shop floor PCs, and connected CNC / ERP systems.
- Ensure reliability and uptime of manufacturing systems critical to operations.
- Administer user accounts, permissions, and access controls across business systems.
- Oversee data backup, disaster recovery, and business continuity plans.
- Troubleshoot and resolve escalated hardware, software, and connectivity issues.
- Maintain IT asset inventory including hardware, software licenses, and lifecycle management.
Cybersecurity & Compliance
Implement and monitor security protocols including firewalls, antivirus, intrusion detection, and endpoint security.Ensure compliance with industry-specific standards and regulations (e.g., CMMC, ITAR, ISO 9001, AS9100, etc.).Regularly conduct vulnerability assessments, penetration testing coordination, and system audits.Manage incident response planning and coordinate corrective actions in case of breaches or system threats.Train staff on cybersecurity best practices and ensure adherence to policies.Prepare and maintain documentation for audits, client requirements, and regulatory certifications.ERP & Data Integration Support
Administer ERP systems and ensure smooth integration with shop floor equipment.Work with manufacturing leadership to improve workflows through IT solutions.Support reporting and data extraction for business analytics and decision-making.Project Management & Vendor Relations
Lead IT-related projects (system upgrades, ERP enhancements, cybersecurity initiatives, etc.) from planning to execution.Manage vendor relationships for IT services, hardware, software, and telecommunications.Negotiate contracts and ensure cost-effective, reliable solutions.IT Leadership & Team Development :
Supervise, mentor, and train the IT Support Technician, creating a career growth path and providing regular performance feedback.Delegate daily support tasks while ensuring accountability and skill development.Partner with leadership to align IT strategies with organizational goals and production requirements.Skills & Qualifications :
Required :
Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).5+ years of progressive IT experience with at least 2 years in a leadership / supervisory capacity.Proven hands-on experience in systems and network administration.Strong knowledge of cybersecurity frameworks, compliance standards, and best practices.Experience with ERP systems in a manufacturing or industrial setting.Excellent problem-solving, communication, and organizational skills.Ability to thrive in a fully onsite role, directly supporting manufacturing operations.Preferred :
Experience in a high-precision machining, aerospace / defense, or healthcare supplier environment.Familiarity with regulatory frameworks such as CMMC, NIST 800-171, and ISO 9001 / AS9100.Industry certifications (CompTIA Security+, CISSP, CCNA, or similar).Project management experience (PMP, ITIL, or equivalent).Work Schedule :
This is a full-time, salaried exempt, benefits eligible position, following a core schedule of Monday through Friday from 7 : 00AM to 3 : 30PM, with flexibility as needed; additional hours may be required based on business needs.Physical / Environmental Demands : The characteristics listed below are representative of the physical and environmental demands required by an individual to successfully perform the essential duties of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.
Fully onsite position in a high-tech machine shop environment.Requires movement between office and production floor to provide IT support.Ability to lift up to 50 lbs. for hardware installation and equipment relocation.Regular exposure to shop floor environment with manufacturing noise levels.PPE required when entering production areas.Benefits & perks of joining the Reader Precision Solutions team include :
RPS team members enjoy a challenging & fast-paced work environment in a high-tech manufacturing facility named one of the TOP WORKPLACES by the Milwaukee Journal Sentinel THREE YEARS IN A ROW (2022, 2023 & 2024) and the 35th Annual Wisconsin Manufacturer of the Year . Our work environment is extremely clean, well lit, organized (5S), & climate-controlled. In addition, our team thrives in a supportive culture that provides engaged leadership, ongoing recognition for performance results, & a great benefits package.
Competitive wages (paid weekly on Thursday's)8% of base pay shift differential (2nd & 3rd shift)Benefits begin the month following 30 days of employment : health insurance with points based, holistic wellness program, dental, life, & disability insurancePartnership with a near site local clinic for FREE health services including primary & preventative care, walk in visits, labs, prescriptions, etc.FREE vision insurance!401(k) retirement savings plan with up to 4.5% company match (immediately vested!)Vacation accrual starts upon hire - accrue up to 2.5 weeks in first year!9 paid holidays with up to two discretionary holidays each yearEducation assistance up to $5,250 annually (after 12 months of service)Professional development opportunities – internal & external (cross-departmental training, PMPA conferences, IMTS-Chicago, local technical colleges / universities, & more…)Career advancement – ongoing training & mentoring with opportunity to grow your skillsPerformance bonus – potential to receive a discretionary year-end bonus based on individual and group performanceCompany paid Short-Term Disability policyCompany events – team lunches, summer picnic event, holiday partyCompany zoo pass to Milwaukee County ZooVoluntary pet insuranceHolistic wellness program – earn up to $700 in incentives through points accumulation for accomplishing a variety of wellness activities. Also offered by the Company are employer paid onsite flu shots, biometric screenings, free health coaching & MUCH more!Employer paid life insurance – $50,000 policy with options for voluntary life up to $400,000 benefit maximumFinancial planning resources & onsite financial wellness workshopsEmployer subsidized work shoes & safety glasses programReader Precision Solutions branded attire – $100 annual allowanceEmployee Referral bonus – $1,000Satisfying work…leaving work at the end of the day knowing that the GREAT work you do is meaningful and appreciated by the Company, our clients, and end users who benefit from the high-quality components we manufacture for them!With the right mix of drive, commitment to excellence, & consistent performance, you will have the opportunity to further develop your skills in different areas with increasing responsibilities & rewards!
Reader Precision Solutions Four Pillars for Success : Innovation, Empowerment, Integrity & Respect
Innovation – we apply creative solutions to exceed expectations internally and externally. We deliver creative solutions by pursuing continuous improvement, challenging the limits of conventional thinking to drive positive change and engaging our customers to achieve synergy.Empowerment – we equip our employees to succeed. We nurture success with setting realistic goals and standards; with accountability and regular performance feedback, providing training opportunities for growth and learning and offering employees a safe and modern work environment.Integrity – our reputation is everything. We preserve and enhance our reputation by, operating with the highest ethical standards, focusing on customer needs and contributing positively to our community and environment.Respect – we act with honor in all our interactions. In our interactions, we accept and value individual differences, work together with a positive attitude and promote open and honest communication in a team-based environment.Reader Precision Solutions is a premier contract manufacturer of precision machined components, delivering high-quality, mission-critical solutions across a wide range of industries and applications. With decades of expertise, Reader Precision operates under a comprehensive turnkey manufacturing model, offering end-to-end control from early supplier involvement and engineering collaboration to full-scale production, precision finishing, and logistics management.
This integrated approach ensures exceptional quality, reliability, and responsiveness for clients in the military & weapons systems, dental & healthcare, defense & tactical, flow control, and specialty markets. Reader Precision Solutions proudly serves a diverse customer base across North America and Europe.
To discover why Reader Precision Solutions is the first choice for our partners, and an employer of choice, visit our website : https : / / readerprecision.com.
Reader Precision Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
