Patient Service Representative - Multi-Specialty - 3rd Floor

Patient Service Representative - Multi-Specialty | West Valley City

Granger Medical Clinic has an immediate opening for an experienced full-time Patient Services Representative at our West Valley clinic - Third Floor - Multi-Specialty. Bilingual candidates preferred (Spanish).

The ideal candidate will be confident, self-motivated and above all else compassionate. Receptionists work closely with our patients, physicians and support staff to provide the best care to each patient. As the receptionists are the first point of contact with the patients, excellent communication and customer service skills are essential.

Schedule : Monday - Friday, 8 : 00 a.m. to 5 : 00 p.m.

Knowledge, Skills, and Experience :

• High School Graduate or equivalent.
• Previous medical billing / office experience.
• Experience in scheduling appointments.
• Maintain a professional and courteous phone demeanor when communicating with patients, providers, and staff.
• Demonstrate excellent customer service, communication, multitasking, and organizational skills.
• Collaborative team player who enjoys working with people and contributing to a positive work environment.
• Ability to speak Spanish is helpful but not required.
• Strong typing and computer skills required, and proficiency with electronic medical records (EMR / EHR), email, scheduling software, and basic word processing tools.

Essential Functions and Duties :

Warmly greet patients arriving for medical or other services in a courteous and professional manner.

Answer telephones in a professional manner.

Scheduling appointments in accordance with established procedures.

Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their appointment scheduling and other needs.

Record all demographic information necessary to contact patient and / or bill insurance carrier for services provided.

Other duties as assigned.

Physical Requirements and Working Conditions :

Sedentary work, requiring lifting up to 10 lbs

Repetitive motion associated with operating a computer and other office equipment

Inside, climate-controlled working conditions

Granger Medical Clinic offers competitive wages, potential for quarterly bonuses, and excellent benefits.

Benefits include :

Vision

Dental

Medical

Sick Leave

Paid Time Off

Life Insurance

Paid Maternity Leave

Tuition Reimbursement

Short- and Long-Term Disability

Employee Assistance Program (EAP)

Health Savings and Flexible Spending Accounts

401(k) with a Company Match, Profit Share, and Safe Harbor Contributions

Granger Medical Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Granger Medical Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regards to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information and testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.