Floor & Beverage Manager

Floor & Beverage Manager

The Kitchen Bistro in Austin features high-energy, new American cuisine in a refined rustic atmosphere that is warm and inviting. The Floor and Beverage Manager helps lead the successful FOH operations, including working with management to oversee the bar and restaurant's beverage program and creating an environment of fun, warm, and relaxed hospitality. The right person will have excellent interpersonal skills to build rapport with employees and guests and be energetic and passionate about the restaurant industry with the ability to manage and inspire staff. The person thrives in a fast-paced environment and understands what it takes to succeed in a dynamic restaurant. This person must have experience managing people and, in collaboration with the team, maintain an exciting, inviting, and progressive environment through food, drink, and service.

Duties and Responsibilities :

• Work with the management and directors to maintain the beverage program.
• Responsible for effective maintenance of inventory, invoices, and statements as they pertain to the beer, wine, and spirits program.
• Drive beverage sales, enhance guest experience, and build a wine and beverage culture through training, modeling, and leadership.
• Administration includes invoicing, ordering, inventory, reporting, and approval processes.
• Responsible for achieving financial targets with respect to beverage P&L make every effort to achieve financial goals of cost of goods sold, sales, and inventory management.
• Contribute to the continuing education program; organize and conduct regular wine, spirits, and beer classes for staff, focusing on knowledge of the program, communication with guests, and sales.
• Lead the FOH staff in the successful operation of service while embodying the restaurant's values and culture. Act as General Manager when the General Manager is not present in the restaurant.
• Train, supervise, and manage all FOH staff, direct work assignments and allocate tasks. Determine the systems to be used to maintain proper service standards.
• Monitor and encourage the development of staff skills. Enforce company policies, including policies relating to the conduct of staff. Appraise FOH staff productivity and efficiency. Evaluate employee performance, provide feedback to employees, and discipline employees as necessary. Help and inspire each employee to reach their greatest potential.
• Assist with candidate interviews, new-hire selection, and recommendations for hiring, firing, advancement, and promotion of FOH staff.
• Create a positive work environment for all FOH staff. Promote cohesive teamwork between all employees. Receive complaints or grievances from FOH staff and resolve disputes when they arise.
• Provide extraordinary customer service by making good management decisions based on knowledge, training, and resources provided by the restaurant.
• Open and close the restaurant. Manage service approximately five shifts each week.
• Ensure compliance with operational standards, health department regulations, and all federal / state / local laws. Always follow and enforce company policies and procedures.
• Communicate service standards, procedures, and systems to FOH staff. Ensure all staff are operating in strict accordance with the restaurant's recipes and standards.
• Prepare and send daily reports at the end of each shift.
• Perform manager-specific duties as assigned, including management of beer, liquor, and wine programs, scheduling, and staff education.
• Communicate with the head chef on duty about all kitchen-related issues, menu changes, and updates relating to service.
• Control the flow of service.
• Deal with guest complaints as necessary.
• Develop business management and accounting skills by training with the General Manager. Work alongside the General Manager to prepare for the GM role as the next position with the company.
• Perform other duties and responsibilities as required or requested.

Qualifications :

Working Conditions :

Salary :

Benefits We Offer :

The Kitchen is an EEO employer. The physical demands described here are representative of those that are to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.