Part Time or Full Time Patient Advocate

Job Description

Job Description

Benefits :

401(k)

Bonus based on performance

Company parties

Competitive salary

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

About the Role :

We are seeking a part-time Patient Advocate to join our team at Quest Physical Therapy in Issaquah, WA. As a Patient Advocate, you will play a crucial role in providing exceptional customer service and support to our patients, ensuring they have a positive experience throughout their treatment journey.

Responsibilities :

• Assist patients with scheduling appointments and managing their treatment plans
• Provide excellent customer service by addressing patient inquiries and concerns
• Work closely with the clinical team to ensure seamless patient care
• Verify insurance coverage and assist with billing inquiries
• Manage patient records and documentation in compliance with HIPAA regulations
• Opportunities for career growth at Quest are available

Requirements :

• Prior experience in a healthcare or customer service role (Nice to have but not necessary)
• Strong communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Familiarity with medical terminology and insurance processes (Nice to have but not necessary)
• Proficiency in using electronic health record systems (Nice to have but not necessary)

About Us :

Quest Physical Therapy has been a trusted provider of physical therapy services in Issaquah for over 15 years. Founded by Anthony and Laura Yengo, our commitment to personalized care and exceptional outcomes has made us a preferred choice for patients and a rewarding workplace for our dedicated team.