Supervisor Operations

Supervisor Of Operations

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry's largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter. As a Supervisor of Operations at Freeman, you will lead, supervise, and support our dynamic operations team, ensuring job costs are minimized while maintaining top-notch quality and safety standards. You'll interact professionally with customers, team members, and third-party vendors to deliver exceptional service. At Freeman, we are driven by our core values : integrity, empathy, innovation, enthusiasm, performance excellence, and collaboration. Join us in creating moments that matter and be part of a team that makes a difference. This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and / or show-site based out of Chicago, IL.

Essential Duties & Responsibilities

• Team Leadership : Lead and supervise team members, ensuring adherence to company policies and laws. Foster a positive and productive work environment.
• Training & Development : Train team members, appraise performance, and implement reward and discipline systems.
• Operations Management : Plan, organize, and direct show site activities to ensure customer satisfaction. Collaborate with account executives to meet their needs.
• Process Improvement : Recommend measures to improve production methods, equipment performance, and product quality. Suggest changes to increase efficiency.
• Reporting & Coordination : Maintain time and production reports, estimate and requisition materials, and coordinate activities with other supervisors.
• Event Budget Management : Overseeing show events to ensure precise labor forecasting, effectively minimizing labor costs and maintaining budget compliance.
• Safety & Compliance : Ensure compliance with company policies and safety guidelines. Prepare initial accident reports and maintain well-kept operations equipment.
• Quality Control : Ensure quality control of equipment and services, addressing equipment shortages for events cost-effectively.

Education & Experience

Certificates, Licenses, Registrations :

Travel Requirements :

What We Offer :

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

Diversity Commitment :

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.