Associate Director, Talent & Operations

Associate Director, Talent & Operations

The Associate Director, Talent & Operations will be responsible for managing all operational and reporting aspects of the Human Capital function, while championing the use of Generative AI and emerging technologies to streamline processes, enhance reporting, and improve scalability. This individual will provide meaningful support to the HC team, drive automation where possible, and ensure Serent's HC operations and capabilities remain forward-leaning, efficient, and innovative.

Essential Duties and Responsibilities :

• Executive Search Operations :
• Manage requisition inputs, including open / closed search checklists, and track searches in PowerBI (reporting) and Thrive (Talent Relationship Management system).
• Update all searches in SharePoint and Thrive based on weekly candidate updates / packs from search firms.
• Administer NDAs via DocuSign; manage filing of executed HC documents (NDAs offer letters, legal agreements, search agreements).
• Administer candidate assessments (Caliper) and metrics sheets as needed.
• Continuously assess how AI can automate or accelerate workflows (e.g., candidate summaries, reporting, document management).
• Compensation Benchmarking & Database Development : Source and provide compensation data from internal and external sources for deal teams and portfolio companies. Design and maintain a centralized portfolio-wide compensation database to benchmark roles across companies, identify trends, and ensure consistency.
• Human Capital Operations (Non-Search) :
• HC Dashboard Management & Reporting : Maintain 50+ data points across 60+ searches annually; prepare data and statistics for LP meetings, summits, and deal teams.
• Portfolio Company Management : Maintain executive / board records, oversee signed LOI processes, set up new portfolio companies with documentation / resources, and track exited companies for talent insights and compliance.
• Survey Administration : Lead annual performance reviews (executives, EC, P&T Chairs), board surveys, compensation committee processes, Glassdoor reviews, and CEO / CFO onboarding.
• Document Management : Maintain and enforce standards for organizing search documents, resources, and templates.
• Compensation Benchmarking & Database Development : Source and provide compensation data from internal and external sources for deal teams and portfolio companies. Design and maintain a centralized portfolio-wide compensation database to benchmark roles across companies, identify trends, and ensure consistency.

Qualifications : Required :

Preferred :

Personal Attributes :

Education :

Bachelors Degree required. Preferred undergraduate degree : Analytics, Statistics, Mathematics, Economics, Information Systems, Computer Science, or Engineering.