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Diabetic Documentation Retention Specialist

Diabetic Documentation Retention Specialist

Rotech Healthcare Inc.Hauppauge, NY, United States
11 days ago
Job type
  • Full-time
Job description

About Rotech

Join a Leader in Home Healthcare

At Rotech Healthcare Inc ., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.

Explore more about our mission and services at Rotech.com.

Overview and Responsibilities

Job Summary

We are seeking a dedicated Diabetic Documentation Retention Specialist to join our team. This position is responsible for following up on documents previously requested from the physicians on behalf of our customers. The representative is expected to communicate articulately with members and physician's staff to obtain these medical documents to state law and insurance guidelines. In the State of NY this position pays between $16 / hr. - $20 / hr. depending on related experience.

Essential Job Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

  • Answer emails within a timely manner
  • Check work for accuracy
  • Communicate with physician's staff and customers to obtain requested documentation
  • Fast past environment
  • Maintain fax server
  • Maintain follow up prescription requests
  • Meet daily quotas
  • Performs other duties as assigned

Qualifications

Employment is contingent on

  • Background investigation (company-wide)
  • Drug screen ( when applicable for the position )
  • Valid driver's license in state of residence with a clean driving record (when applicable for the position)

    • Required Education and / or Experience

  • High school diploma or GED equivalent, required

    • Preferred Education and / or Experience

    Associates Degree or equivalent from two-year College or technical school; or six months to one year related experience and / or training; or equivalent combination of education and experience

  • One year of related work experience, preferred

    • Skills and Competencies

  • Accurately perform simple mathematical calculations
  • Effectively communicate in English; both oral and written
  • Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
  • Maintain confidentiality, discretion and caution when handling sensitive information
  • Multi-task along with attention to detail
  • Self-motivation, organized, time-management and deductive problem solving skills
  • Work independently and as part of a team

    • Physical Demands

  • Lift and carry office equipment at times around the office
  • Requires sitting, walking, standing, talking and listening
  • Requires close vision to small print on computer and / or tablet and paperwork

    • Machines, Equipment and Technical Abilities

  • Email transmission and communication
  • Internet navigation and research
  • Microsoft applications; Word and Excel
  • Office equipment; fax machine, copier, printer, phone and computer and / or tablet

    • Rotech Information

    Benefits

  • Generous paid time Off and paid holidays
  • Overtime pay for non-exempt hourly positions based on business needs

    • Commission for Account Executives

    Fixed and variable rate car reimbursement for Area Managers and Account Executives

  • Employee discount program
  • Employee recognition program
  • Bonus and incentive opportunities
  • Mileage reimbursement (when applicable for the position)
  • Telephone reimbursement (when applicable for the position)
  • EAP
  • 401k, HSA and FSA / Dependent Care FSA
  • Medical, Prescription, Dental and Vision
  • Life Insurance, Disability, Accidental death, Identity protection and Legal services

    • Meru Health Mental health and Mercer SmartConnect Medicare programs

    Livongo Diabetes and High Blood Pressure programs

    Healthcare Bluebook and RX Savings solutions programs

  • HEPB and TB vaccinations

    • Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account . All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.

    Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

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    Retention Specialist • Hauppauge, NY, United States