Talent.com
Technical Support Engineer (Levels I & II) GroupOne MSP
Technical Support Engineer (Levels I & II) GroupOne MSPGSES California • Folsom, CA, US
No longer accepting applications
Technical Support Engineer (Levels I & II) GroupOne MSP

Technical Support Engineer (Levels I & II) GroupOne MSP

GSES California • Folsom, CA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Looking to join the Sacramento region’s fastest growing IT Company (MSP)? GroupOne Consulting embodies support of continuous improvement, a management team that cares and a dynamic and demanding environment where your skills are constantly utilized and being improved upon.

GroupOne builds custom, strategic technology plans, essential to achieving our clients’ visions. We collaborate with clients to ensure their objectives are achieved and results are acknowledged. Every aspect of our client-focused activity is driven by a relentless pursuit of operational excellence.

We offer a remote / hybrid schedule for local employees and remote work for employees who lives out of area / state. Must be available to work PST hours.

Visit : www.grouponeit.com / careers / for a full job description.

Benefits

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  • Generous PTO + (Birthday PTO + Paid Holidays)
  • Health, Dental, Vision
  • 401(k) Matching
  • Hybrid Work Schedule
  • Custom Career Path
  • Company Events + Team Outings

Principle Accountabilities

  • Troubleshoot and resolve end-user laptop / desktop PC issues
  • PC / Laptop Repair including cloning hard drives and hardware diagnosis
  • Set up new computers and user accounts in a domain environment
  • Administer existing Active Directory Environments
  • Configure and deploy Printers / MFPs
  • Administer maintenance activities such as Patching
  • Report computer issues to vendor support, working through diagnostics and implementing the solution
  • Ensure the confidentiality and security of all information
  • Diagnose and resolve user software issues, printing, email, internet, wireless and local area network access problems
  • Coordinate timely repair of equipment remotely or onsite as needed
  • Ability to prioritize service tickets by urgency
  • General assistance with Microsoft Office Suite : Word, Excel, PowerPoint and Outlook
  • Troubleshoot various types of client specific software
  • Troubleshoot failed backup jobs
  • Respond to on call pager as part of team pager rotation
  • Troubleshoot low disk space issues
  • Provide efficient and timely resolutions to customer support cases
  • Ability to accurately track time and services performed during the course of the day
  • Willingness to work overtime, afterhours, and weekends as required by the task or project at hand
  • Additional duties as required
  • Education and Experience

    Bachelor or Associates degree in Business, Computer Science or Computer Information Systems desired.

  • Two to five (2-5) years of experience in Customer Services, Technical Support, Sales Engineering or similar preferred
  • Any equivalent combination of education and experience
  • Entry level CompTIA Certifications preferred
  • A valid driver’s license, proof of automobile insurance and current registration is required for this position.

    Create a job alert for this search

    Technical Support Ii • Folsom, CA, US

    Related jobs
    Customer Service / Benefits Advisor (Work from home)

    Customer Service / Benefits Advisor (Work from home)

    Professional Career Solutions • Lincoln, California
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
    Last updated: 30+ days ago • Promoted
    Work from Home - Online Product Support (Entry Level)

    Work from Home - Online Product Support (Entry Level)

    GLOCPA • Elk Grove, California
    Remote
    Full-time
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show more
    Last updated: 30+ days ago • Promoted
    Physician & Surgeon ( Internal Medicine / Family Practice [ IM / FP ] )

    Physician & Surgeon ( Internal Medicine / Family Practice [ IM / FP ] )

    California Correctional Health Care Services (CCHCS) • Elk Grove, California, United States
    Full-time
    Job title : Physician & Surgeon (Internal Medicine / Family Practice [IM / FP]) Ready to get off the HMO Treadmill? Join California Correctional Health Care Services (CCHCS) and find like-minded, dedica...Show more
    Last updated: 30+ days ago • Promoted
    Licensed Masters Mental Health Professional-General Adult Outpatient / Depression Care Track

    Licensed Masters Mental Health Professional-General Adult Outpatient / Depression Care Track

    Kaiser • ELK GROVE, California, United States
    Full-time
    Provides mental health assessment, diagnosis, treatment and crisis intervention services for adult and / or child members who present themselves from psychiatric evaluation with a broad range of ment...Show more
    Last updated: 30+ days ago • Promoted
    Remote Senior Machine Learning Engineer - LLM Evaluation / Task Creations (India Based) - AI Trainer ($21-$21 per hour)

    Remote Senior Machine Learning Engineer - LLM Evaluation / Task Creations (India Based) - AI Trainer ($21-$21 per hour)

    Mercor • Lincoln, California, US
    Remote
    Full-time
    Role Description • • Mercor is hiring on behalf of a leading AI research lab to bring on highly skilled • •Machine Learning Engineers • • with a proven record of building, training, and evaluating high-...Show more
    Last updated: 1 day ago • Promoted
    SPEECH LANGUAGE PATHOLOGIST Eligibility Pool (Special Education)

    SPEECH LANGUAGE PATHOLOGIST Eligibility Pool (Special Education)

    Elk Grove Unified School District • Elk Grove, CA, United States
    Full-time
    The Elk Grove Unified School District (EGUSD) is the fourth-largest school district in California located in southern Sacramento County. EGUSD covers 320 square miles and includes 68 schools : 43 ele...Show more
    Last updated: 30+ days ago • Promoted
    Speech Language Pathologist, SLP

    Speech Language Pathologist, SLP

    In-home Therapy Services LLC • Elk Grove, CA, United States
    Full-time
    InHome Therapy is seeking a compassionate, motivated, and licensed Home Health Speech and Language Pathologist (SLP) to join our growing team. You'll provide one-on-one care to geriatric patients in...Show more
    Last updated: 9 days ago • Promoted
    LPN LVN

    LPN LVN

    Windsor Elk Grove Care and Rehabilitation Center • Elk Grove, CA, United States
    Full-time
    Are You Ready to Make a Difference in Healthcare? We are currently seeking a.Licensed Vocational Nurse / Licensed Practical Nurse (LVN / LPN). We are passionate about providing high-quality care and fos...Show more
    Last updated: 29 days ago • Promoted
    Customer Service Representative (Remote Position)

    Customer Service Representative (Remote Position)

    GOLD GATE • Lincoln, California
    Remote
    Full-time +1
    Quick Apply
    Customer Service Representative (Remote Position).Part-Time : $15–$18 per hour.Full-Time : $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Re...Show more
    Last updated: 8 days ago • Promoted
    Technical Support Engineer

    Technical Support Engineer

    VirtualVocations • Sacramento, California, United States
    Full-time
    A company is looking for a Technical Support Engineer (Tier 2).Key Responsibilities Respond to and resolve escalated technical support inquiries from customers Diagnose and troubleshoot complex ...Show more
    Last updated: 30+ days ago • Promoted
    Senior Software Engineer, Lending-Temenos

    Senior Software Engineer, Lending-Temenos

    First Technology Federal Credit Union • Rocklin, CA, US
    Full-time
    The Senior Software Engineer, Lending (Temenos) leads, develops, and supports process management and automation solutions using the Temenos LOS Platform and other technologies.The role follows esta...Show more
    Last updated: 8 days ago
    Caregiver / Direct Support Professional / DSP - Penryn FT

    Caregiver / Direct Support Professional / DSP - Penryn FT

    BrightSpring Health Services • Penryn, CA, United States
    Full-time
    Caregiver / Direct Support Professional / DSP - Penryn FT.ResCare Community Living - Direct Support Professional.Thank you for reviewing our Direct Support Professional position at ResCare Communit...Show more
    Last updated: 30+ days ago • Promoted
    Physical Therapy - PT SNF

    Physical Therapy - PT SNF

    Windsor Elk Grove Care • Elk Grove, CA, United States
    Full-time
    All shown pay is an estimate based on pay package configuration, please apply now to learn more.Show more
    Last updated: 9 days ago • Promoted
    Technical Support

    Technical Support

    TradeJobsWorkforce • 95828 Florin, CA, US
    Full-time
    We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...Show more
    Last updated: 30+ days ago • Promoted
    Travel Speech Language Pathologist (SLP) in Lincoln, CA

    Travel Speech Language Pathologist (SLP) in Lincoln, CA

    AlliedTravelCareers • Lincoln, CA, US
    Full-time
    AlliedTravelCareers is working with Aequor to find a qualified Speech Language Pathologist (SLP) in Lincoln, California, 95648!. Aequor is now hiring a full-time Speech-language Pathologist (SLP) fo...Show more
    Last updated: 30+ days ago • Promoted
    Senior Software Engineer, Lending-Temenos

    Senior Software Engineer, Lending-Temenos

    First Tech Federal Credit Union • Rocklin, CA, United States
    Full-time
    The Senior Software Engineer, Lending (Temenos) leads, develops, and supports process management and automation solutions using the Temenos LOS Platform and other technologies.The role follows esta...Show more
    Last updated: 14 days ago • Promoted
    Practice Lead / Supervisor (EyeOptics Optometry Center)

    Practice Lead / Supervisor (EyeOptics Optometry Center)

    VSP Vision • Elk Grove, CA, United States
    Full-time
    Compensation range for the role is listed above.Applicable salary ranges may differ across markets.Actual pay will be determined based on experience and other job-related factors permitted by law.A...Show more
    Last updated: 5 days ago • Promoted
    Physical Therapist II, Ambulatory, Float

    Physical Therapist II, Ambulatory, Float

    Sutter Health • Lincoln, CA, United States
    Full-time
    We are so glad you are interested in joining Sutter Health! .SMF-Sutter Med Foundation- Central.Independently responsible for assessing, planning, organizing, and participating in rehabilitative pr...Show more
    Last updated: 9 days ago • Promoted