Plumbing Trade Services Specialist

A company is looking for a Trade Services Review Specialist, Plumbing.

Key Responsibilities

Build and provide content to the knowledge base for part prediction and technical training

Engage with technicians and consumers to remotely diagnose and resolve plumbing issues

Review, modify, approve, or deny repair estimates that exceed initial limits

Required Qualifications

A minimum of 10 years of experience as an in-home technician in plumbing

Substantial knowledge of part procurement and diagnostic processes

Demonstrated success in service operations focused on customer satisfaction

Proven ability to manage in a rapidly changing business environment

Ability to work independently and collaboratively in a team setting