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Back of House Supervisor

Back of House Supervisor

PharmaCannOttawa, IL, US
30+ days ago
Job type
  • Full-time
Job description

Back Of House Supervisor

Job Summary

The Back of the House Supervisor is responsible for managing policy and procedure, compliance, inventory, receiving orders, and all other operational objectives of PharmaCann store operations. This position is responsible for ensuring all employees of the dispensary are accountable to these same responsibilities. This position manages the inventory team to improve accuracy, training, and execution of operational initiatives.

Duties and Responsibilities or (Essential Functions)

  • Oversee and execute all inventory specific initiatives as outlined on the master calendar.
  • Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team.
  • Establish and implement operational policies, standards, and procedures for retail staff.
  • Ensure compliance with all safety and security policies and procedures within the retail store.
  • Provide leadership, training, guidance, and support to team members that foster continuous learning and improvement in the performance of the store.
  • This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to : call center, sales consulting, outreach, security, delivery, and visual merchandising
  • Projects a positive image of the organization to employees, customers, industry, and community.

Qualifications and Competencies

  • Minimum 21 years of age (or per state regulations)
  • Bachelor's Degree in business, operations management, or a related field is preferred
  • Store management experience preferred
  • Minimum 2 years' experience supervising training, quality, and customer service in retail
  • 1 year PharmaCann supervisory experience will be considered in lieu of 2 years supervisory experience
  • Minimum 4 years' retail experience, including a combination of front end and / or inventory responsibilities
  • Skilled in Google and / or Microsoft Office Suite
  • Experience with significant P&L responsibility
  • Strong knowledge of retail technology platforms and systems
  • Must possess strong analytical skills to assess data, facts, and figures used to develop strategies designed to improve the business
  • Business Acumen
  • Ability to communicate proficiently both verbally and in written format
  • Excellent Time Management
  • Detail Oriented
  • Conduct all interactions with a high ethical standard
  • Proven ability leading teams
  • Relationship Management
  • Performance Management
  • Personal Effectiveness / Credibility
  • Pay is $22 / hr

    Working Conditions

    This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position requires weekends, nights, overtime as needed, holidays, and flexible work availability. May require some travel.

    Physical Requirements

    While performing the duties of this job, the employee is regularly required to speak and listen. This employee is frequently required to stand or sit for long periods, walk constantly, use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds. May be required to work outdoors and / or during inclement weather.

    Notice : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

    We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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    Back Of House • Ottawa, IL, US

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